Customer Service Officer

Relationship Manager - RetailThe Relationship Manager will be responsible for managing and developing relationships with retail customers. They will work to understand customer needs and provide appropriate financial solutions. The role involves building a strong customer base and ensuring customer satisfaction through excellent service

Customer Service Officer - RetailThe Customer Service Officer - Retail will be responsible for providing excellent customer service in a retail environment. They will handle customer inquiries, resolve issues, and ensure customer satisfaction. The role requires strong communication and problem-solving skills

Customer Service Officer Key Responsibilities: Ensure Verification of Loan documents along with loan application Maintenance of branch and customer records Ensure updating of receipts and tele-verification Ensure maintenance of PDD register Ensure compliance to statutory requirements of the branch - registers and displays of charts/posters. Petty cash...

Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail

Customer Service Officer - Retail Key Result Areas Position : Sales Officer - Retail Weightage - 100% High Performance Goals S.NO. DESIRED RESULT WEIGHTAGE KEY PERFORMANCE INDICATOR Annexure Achieve the defined Disbursement Targets for Retail Products % % of Achievement Annexure Collection efficiency & Portfolio Quality % ...

Customer Service Officer - Gold Loan S.NO. DESIRED RESULT WEIGHTAGE KEY PERFORMANCE INDICATOR Annexure Branch visits - target Vs achievement % Branch Visit As per Annexure Quality/effectiveness of Gold audit % Audit % As per Annexure Self Development 5% Average Mandays of Training for self As per...

Customer Service OfficerThe Customer Service Officer will be responsible for providing exceptional service to bank customers, handling inquiries, resolving issues, and processing transactions. They will also be expected to promote bank products and services and ensure customer satisfaction

Customer Service Officer - MF DESIRED RESULT Cash Management - Accounting of Cash and Banking the Cash File despatch as per timelines (PRDD NACH Rejected Cash collections to be less than 10% of billing Disbursement Management (XMS upload and query resolution FTR to be achieved as per matrix Repayment reminder call for Retail customers On-time closure of DCS...

Service Officer-BRANCH BANKING-Service Service Officer Department Retail Liabilities - Branch Banking Location Hyderabad Reporting Relationships Service Manager / Branch Manager / Branch Operations Manager / Authoriser / Lobby Manager Grade Name Assistant Manager Age 22 Min – 27 Max Grade M Job Role:Cash Management – Cash/Non- cash transactional...

Customer Service Officer - MFSourcing of LAP & Housing finance through connectors & self-sourcing. Empanelment of New connecters to source business in HF & LAP Process of LAP & Micro Housing loan by accessing their income through personal discussion & field Visit & documentation. Track and Ensure Repayments of the Loan disbursed An Individual player with...