Credit & Collections Services Associate IV
1 week ago
Monitors all stages of delinquent accounts, implements collection procedures and accepts payments.
Responds to inquiries from customers.
Maintains databases by entering, updating, and retrieving data as well as formatting and generating reports.
Receives/places calls or send letters to customers to resolve billing or invoice issues on delinquent accounts.
Reviews and makes recommendations regarding bad debt or write-offs.
Acts as a team lead by monitoring calls, auditing accounts, and developing skills of lower level employees.
Typing Speed Requirement 20WPM
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