Receptionist/Administrator

About Us:

Our Child Development Centre (CDC) provides specialized services in Speech Therapy, Occupational Therapy, Behaviour Therapy, and Special Education. We are looking for a receptionist who can serve as the first point of contact for patients and families with warmth and professionalism.

Key Responsibilities:

• Greet and assist patients and visitors in a friendly and professional manner.
• Manage phone calls and provide information in English and Malayalam.
• Handle patient registration, slot booking, and appointment scheduling according to therapist availability.
• Maintain and update patient records accurately.
• Assist in basic accounts handling including fee collection, receipts, and maintaining payment records.
• Support parents and patients through basic counselling and guidance on therapy schedules and procedures.
• Coordinate with therapists and departments to ensure smooth patient flow.
• Manage front desk operations and ensure a welcoming environment.

Requirements:

• Proficiency in English and Malayalam (spoken and written).
• Prior experience in reception, office administration, or healthcare setting preferred.
• Basic knowledge of accounts management.
• Good organizational and time-management skills.
• Strong interpersonal and communication abilities.
• Empathy, patience, and a child-friendly approach.

Employment Type: Full-time

Department: Speech Therapy, Occupational Therapy, Behaviour Therapy, Special Education

Job Types: Full-time, Fresher

Pay: ₹12, ₹15,000.00 per month

Work Location: In person