Quality Enginr II

3 days ago

Hyderabad, Telangana, India Medtronic Full time ₹ 9,00,000 - ₹ 12,00,000 per year
A Day in the LifeMust HaveJob Responsibilities
  • Supporting software/firmware/hardware issues through released product management and design and development lifecycle while adhering to policies and procedures, using specialized knowledge and skills.
  • Maintain tools and associated databases utilized to support software/firmware/hardware issue management and for ongoing database maintenance and tool updates.
  • Completes reports to ensure software/firmware/hardware issue records are tracked and maintained through their perspective lifecycles
  • Facilitates cross functional assessments and investigation, disposition, and escalation activities of software/firmware/hardware issues in conjunction with customer complaints or NPI per the applicable processes and procedures
  • Ensures that tool and database changes are successfully implemented and maintained for software/firmware/hardware issue management of specific databases
  • Will conduct validation activities on issue tracking tools and supporting databases
  • Ensures software/firmware/hardware issue management complies with policies, standards, and procedures
  • May work across a variety of software/firmware/hardware issue management lifecycle activities as determined by program needs.
  • Database support for administration activities in assigning trainings from learning portal and assign specific tool roles to the individuals.
  • Role may also be asked to support periodic monitoring activities associated with software issue management as well as post market monitoring and metrics.
  • Development of Defect/Anomaly metrics, reports and dashboard
  • Includes administrative management of software/firmware/hardware issues; defect or anomalies, enhancements, and change and documentation requests.
  • Establish and lead reviews to assess and disposition software/firmware/hardware issues with a cross functional software/firmware/hardware team to investigate, complete impact and risk analysis, disposition, and determine escalation, if required.
  • Software/firmware/hardware issues on released products will be completed in conjunction with complaint handling/complaint investigation activities.
  • Software/Firmware issues under development will be completed with the NPI software cross functional team.
  • Familiar and hands on experience with Defect management tools in the market like Helix, Jira, Polarion, etc.
Minimum Qualifications
  • Bachelor's degree; Engineering, Sciences, and/or Computer Science degree preferred (e.g. Software Engineering, Quality Engineering, Biomedical Engineering, Computer or Life Sciences)
  • 3-5 years of software development, or quality engineering experience in a regulated industry such as, medical devices, pharmaceutical, or biotechnology or similar technical discipline
  • Strong bug/ anomaly handling and software/firmware/hardware issue or bug or anomaly management lifecycle experience
  • Able to understand and follow applicable QMS processes and procedures and policies
  • Ability to work independently once trained
  • Strong verbal and written communication skills and ability to work in a team-oriented environment
  • Ability to be proactive and lead initiatives
  • Ability to self-task manage, and problem solve
  • Ability to multitask
Strongly desired:
  • Experience with Medtronic GCH Reporting Data
  • Familiarity with navigating Power BI Dashboards
  • Familiarity in Jira or Perforce or similar tools to support Issue Management
  • Tool Validation
  • Complaint Investigation
Physical Job RequirementsBenefits & Compensation

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