Public Relations Officer

13 hours ago

Bengaluru, Karnataka, India Apollo Health and Lifestyle (AHLL) Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Purpose:

The Public Relations Officer (PRO) acts as a bridge between patients, attendants, hospital staff, and management. The role involves ensuring patient satisfaction, handling grievances, providing accurate information about hospital services, assisting in financial counselling, and safeguarding the hospitals reputation through professional communication and relationship management.

Key Responsibilities:

1. Patient Relations & Communication

  • Welcome patients and attendants, guide them through admission, treatment, billing, and discharge processes.
  • Provide clear information on hospital policies, services, and facilities.
  • Handle patient/attendant queries, complaints, and grievances in a timely and professional manner.
  • Coordinate with doctors, nurses, and administrative staff to resolve patient concerns.

2. Financial Counselling

  • Provide counselling to patients/attendants on estimated treatment costs, packages, and billing procedures.
  • Explain insurance, TPA, and corporate tie-up procedures.
  • Assist patients in understanding financial obligations, payment schedules, and available support schemes.
  • Coordinate with the finance and billing department to update patients on expenses and resolve discrepancies.

3. Public Relations & Branding

  • Represent the hospital positively with patients, visitors, and the community.
  • Organize health camps, awareness drives, and hospital promotional events.
  • Maintain relationships with corporate clients, insurance companies, and third-party administrators (TPAs).
  • Support the hospitals social media and PR activities as needed.

4. Grievance Redressal & Service Recovery

  • Act as the first point of contact for dissatisfied patients/attendants.
  • Ensure complaints are documented and resolved in coordination with management.
  • Follow up with patients post-discharge to assess satisfaction levels.

5. Administrative & Reporting

  • Maintain patient feedback records and prepare reports for management review.
  • Assist in VIP/Corporate client visits and ensure smooth coordination.
  • Work closely with HR, billing, medical, and nursing teams for smooth operations.

  • Public Relation Officer

    16 hours ago

    Bengaluru, Karnataka, India IQUE CAP Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    Job Summary:We are seeking a dynamic and proactive Public Relations Officer to manage and enhance the public image of our organization. The ideal candidate will be responsible for developing media strategies, writing press releases, managing media relations, coordinating public events, and ensuring a positive perception of our brand.Key...

  • Public Relations Officer

    13 hours ago

    Bengaluru, Karnataka, India American road technology & Solutions Pvt ltd Full time ₹ 2,59,574 - ₹ 4,25,068 per year

    Job description :Public Relations Officer (PRO)Experience : Liaison with Municipalities & Other Government Offices.Salary : Commensurate with Age, Experience & Current Package.Location: BangaloreEducation : GraduateBrief Introduction of ONS: ONS Equipment Pvt. Ltd., a Road Maintenance Company based in Bangalore, specializes in supply and sales of innovative,...

  • Public Relations Assistant

    1 week ago

    Bengaluru, Karnataka, India Emmvee Group Full time

    Job Title: Public Relations AssistantDepartment: Marketing and BrandingReports to: CBOLocation: Bangalore(6 days work)Job Overview:The Public Relations Specialist will manage Emmvee's external communications and publicimage. This role involves crafting press releases, media relations, and managing public-facingcommunications to ensure that Emmvee is...

  • Public Relations Manager

    4 days ago

    Bengaluru, Karnataka, India Avian We. Full time

    Position: Public Relations Manager (Consumer)Reports To: Public Relations Director (Consumer)Location: New DelhiExperience Required: 4-5 yearsAbout the Role:We are looking for a dynamic and experienced Public Relations Manager with a passion for Consumer. The candidate should have strong media relationships and experience within the consumer sector. This...

  • Public Relations Assistant

    6 days ago

    Bengaluru, Karnataka, India Emmvee Group Full time

    Job Title: Public Relations AssistantDepartment: Marketing and BrandingReports to: CBOLocation: Bangalore(6 days work)Job Overview:The Public Relations Specialist will manage Emmvee's external communications and publicimage. This role involves crafting press releases, media relations, and managing public-facingcommunications to ensure that Emmvee is...

  • Public Relations Assistant

    4 days ago

    Bengaluru, Karnataka, India Emmvee Group Full time

    Job Title: Public Relations Assistant Department: Marketing and Branding Reports to: CBO Location: Bangalore(6 days work) Job Overview: The Public Relations Specialist will manage Emmvee's external communications and public image. This role involves crafting press releases, media relations, and managing public-facing communications to ensure that Emmvee is...

  • Public Relations Manager

    7 days ago

    Bengaluru, Karnataka, India beBeeCommunication Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Job Title: Public Relations ManagerWe are seeking a skilled Public Relations Manager to join our Marketing and Communications team.

  • Public Relations Intern

    13 hours ago

    Bengaluru, Karnataka, India Automoto Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionAutomoto specializes in quick service and automotive care for a wide range of vehicles, from two-wheelers to commercial trucks. Our medium to long-term strategy includes value-added services such as Insurance, IoT, connected vehicles, and analytics. With an asset-light, franchise-based model, we are scalable and partner with Automotive...

  • Account Manager

    3 days ago

    Bengaluru, Karnataka, India Script Public Relations Full time

    Job DescriptionWe are looking for someone with at least 4 years of experience in Public RelationsThe person will be required to do the following;- Client Servicing- Strategising- Identifying new age media- Manage media relationsIf you have the above experience and qualities, please send in your CVs to [Confidential Information]

  • Account Manager

    13 hours ago

    Bengaluru, Karnataka, India Script Public Relations Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We are looking for someone with at least 4 years of experience in Public RelationsThe person will be required to do the following;Client ServicingStrategisingIdentifying new age mediaManage media relationsIf you have the above experience and qualities, please send in your CVs to