Assistant Manager

3 days ago

Cochin, Kerala, India Policybazaar Full time ₹ 5,00,000 - ₹ 10,00,000 per year

About the Job

As an Assistant Manager - Operations (Sales), you will play a key role in driving sales operations, ensuring efficient processes, and maintaining high levels of customer and employee satisfaction. You will be responsible for managing a team 50 + including associate and TL reporting to you, optimizing sales performance, and collaborating with clients to achieve business objectives. This

role demands a strong sales acumen, leadership skills, and the ability to work in a fast-paced environment.

Key Skillset
- B2C Sales, Telesales, Outbound sales, Inside sales

Roles and Responsibilities

  • Seamlessly manage operations to ensure timely SLA delivery while maintaining high levels of employee and customer satisfaction
  • Drive B2C sales for insurance products (Health, Motor, Life)
  • Establish and manage client relationships, ensuring strong engagement
  • Organize resources, set goals, and develop strategies to optimize sales performance
  • Monitor and document staff schedules, attendance, and productivity
  • Conduct weekly and monthly client meetings to understand expectations and provide update
  • Ensure resolution of audit-related issues
    .

Desires Skills and Experience

  • Must have experience into B2C Outbound sales vertical
  • Must have team size of 40-50 Associate
  • Insurance background prefeable
  • Team Management: Conduct meetings, performance reviews, and ensure employees meet performance target
  • Employee Development: Hiring, coaching, and mentoring team members for success.
  • Sales Expertise: Proven track record in Telesales preferably Health, Motor, or Life Insurance sales
  • Performance Monitoring: Ability to calibrate employee performance, provide coaching, and ensure alignment with business objectives
  • Strong external and management reporting capabilities
  • Ability to lead, mentor, and develop high-performing teams.

What do we offer?

  • Opportunity to earn good incentives
  • Endless growth opportunity
  • GMC – Group Medical Coverage
  • Group Personal Accident Insurance
  • GratuityWellness Programs
  • Give back to society through CSR
  • Continuous talent enhancement program
  • Childcare facility
  • Tax Saving flexi benefits

How t
o A
pply - How to Apply Interested Candidate can share their updated CV at or WhatsApp

  • Note- Only Relevant profiles will be contactable

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