Sr. Support Engineer – HCL Commerce

5 days ago

Bangalore North Rural Karnataka, India Arting Digital Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Posting title:
Sr. Support Engineer – HCL Commerce

Experience:
8-10 Years

Location:
Chennai/ Bangalore/ Pune/ Hyderabad/ Noida

Work mode:
WFO

Primary skills:
HCL Commerce architecture, Java, JSP, REST APIs, troubleshooting /debugging, performance optimization, AWS/Azure, client communication & documentation

Qualification:
Any Technical Degree

Roles & Responsibilities:

  • Provide L2/L3 support for HCL Commerce applications, ensuring high availability and performance.
  • Troubleshoot and debug complex issues across application, integration, and infrastructure layers.
  • Perform performance tuning and optimization of HCL Commerce applications.
  • Collaborate with cross-functional teams to deliver effective technical solutions.
  • Manage and support deployment environments on AWS/Azure cloud platforms.
  • Document issues, root cause analysis, and resolutions to maintain a robust knowledge base.
  • Ensure effective client communication and deliver timely updates on issue resolution.
  • Follow ITIL best practices in incident, problem, and change management processes.

Required Skills & Experience

  • 8–10 years of experience in HCL Commerce (formerly IBM WebSphere Commerce) support/implementation.
  • Strong proficiency in Java, JSP, and REST APIs.
  • Expertise in HCL Commerce architecture and subsystems.
  • Hands-on experience in troubleshooting, debugging, and log analysis.
  • Knowledge of performance optimization techniques for large-scale e-commerce platforms.
  • Exposure to AWS or Azure cloud platforms.
  • Excellent problem-solving, analytical, and communication skills.
  • Ability to work in client-facing roles with strong documentation skills.

Good to Have

  • Familiarity with DevOps tools (Jenkins, Git, CI/CD pipelines).
  • Experience with microservices and containerization (Docker/Kubernetes).
  • Knowledge of database optimization (DB2, Oracle, or similar).

  • Support Engineer – HCL Commerce

    2 weeks ago

    Bangalore North Rural, Karnataka, India Arting Digital Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Posting title:Support Engineer – HCL CommerceExperience:5-8 YearsLocation:Chennai/ Bangalore/ Pune/ Hyderabad/ NoidaWork mode:WFOPrimary skills:Basic HCL Commerce, Java & web technologies, log analysis & debugging, ServiceNow/Jira, good communication & problem solvingQualification:Any Technical DegreeRoles & Responsibilities-Provide technical support and...

  • HCL Commerce Product _Sr. Full Stack Engineer

    6 days ago

    bangalore, India HCLSoftware Full time

    Greetings from "HCL Software" "HCL Software”: - Is a Product Development Division of HCL Tech: That operates its primary Software business. At HCL Software we Develop, Market, Sell and Support over 20 Product families in the areas of Customer Experience, Digital Solutions, Secure DevOps, Security & Automation. About HCL Commerce: HCL Commerce: - Is a...

  • HCL Commerce Product _Sr. Full Stack Engineer

    2 weeks ago

    bangalore, India HCLSoftware Full time

    Greetings from "HCL Software""HCL Software”: - Is a Product Development Division of HCL Tech: That operates its primary Software business. At HCL Software we Develop, Market, Sell and Support over 20 Product families in the areas of Customer Experience, Digital Solutions, Secure DevOps, Security & Automation.About HCL Commerce:HCL Commerce: - Is a Robust,...

  • HCL Commerce Product _Sr. Full Stack Engineer

    1 week ago

    bangalore, India HCLSoftware Full time

    Greetings from "HCL Software""HCL Software”: - Is a Product Development Division of HCL Tech: That operates its primary Software business. At HCL Software we Develop, Market, Sell and Support over 20 Product families in the areas of Customer Experience, Digital Solutions, Secure DevOps, Security & Automation.About HCL Commerce:HCL Commerce: - Is a Robust,...

  • HCL Workload Automation Product _Sr. Full Stack Developer

    2 weeks ago

    bangalore, India HCLSoftware Full time

    Greetings from "HCL Software""HCL Software”: - Is a Product Development Division of HCL Tech: That operates its primary Software business. At HCL Software we Develop, Market, Sell and Support over 20 Product families in the areas of Customer Experience, Digital Solutions, Secure DevOps, Security & Automation.About HCL Workload Automation Product:HCL...

  • HCL Workload Automation Product _Sr. Full Stack Developer

    2 weeks ago

    Bengaluru, Karnataka, India, Karnataka HCLSoftware Full time

    Greetings from "HCL Software""HCL Software”: - Is a Product Development Division of HCL Tech: That operates its primary Software business. At HCL Software we Develop, Market, Sell and Support over 20 Product families in the areas of Customer Experience, Digital Solutions, Secure DevOps, Security & Automation.About HCL Workload Automation Product:HCL...

  • Sr. Manager

    2 weeks ago

    Bangalore, Karnataka, India City Greens Full time

    City Greens is seeking a dynamic Sr E-Commerce Manager to join our growing team with 5 years of experience In this pivotal role you will be the Profit and Loss PnL owner for our e-commerce operations which include our proprietary online store as well as third-party platforms like Amazon and Flipkart Your primary responsibilities will involve overseeing all...

  • Data Engineer

    7 days ago

    bangalore, India HCLSoftware Full time

    HCL Software is the division of HCL Technologies that operates its primary software business. We develop, market, sell, and support over 20 product families in the areas of DevSecOps, Automation, Digital Solutions, Data Management, Marketing and Commerce, and Mainframes. We have offices and labs around the world to serve thousands of customers. Our mission...

  • HCL DX Developer

    3 weeks ago

    Bengaluru, Karnataka, India, Karnataka HCLTech Full time

    Experience Range : 5 to 15 yearsNotice period : Immediate to 60 DaysOpen for Prime Pan INDIA LocationsLooking for HCL DX Developer/ WCM Web content Management experienceDesign and develop solutions within a multi-functional Agile team to support business priorities for HCL DX applications and microservices.Analyze requirements and architect digital portals...

  • Sr. Software Engineer

    3 weeks ago

    Bangalore, Karnataka, India DocuSign Full time

    Company OverviewDocusign brings agreements to life Over 1 5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives With intelligent agreement management Docusign unleashes business-critical data that is trapped inside of documents Until now ...