Service Engineer

5 days ago

Rajkot, Gujarat, India Angel Pumps (P) Ltd Full time ₹ 2,40,000 - ₹ 4,20,000 per year
  • Carry out on-site installation, troubleshooting, maintenance, and repair of submersible and self-priming pumps and motors.
  • Inspect and verify warranty status for each service case before initiating repair/replacement.
  • Approve and process service bills, ensuring alignment with service logs, warranty terms, and company policy.
  • Maintain detailed records of service visits, customer complaints, and technical issues.
  • Provide timely updates to customers and internal teams regarding service schedules and status.
  • Coordinate with the ASC team for customer feedback, service resolutions, and follow-ups.
  • Identify recurring issues and provide feedback to the product and design teams for quality improvement.
  • Train junior technicians and ensure safety and service standards are followed at all times.
  • Monitor inventory of spare parts, and coordinate procurement as needed for service calls.
  • Ensure high customer satisfaction through quality service and professional conduct.

Job Types: Full-time, Permanent

Pay: ₹20, ₹35,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Work Location: In person

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