Sr Associate IS Engineer-Observability

23 hours ago

Hyderabad, Telangana, India Amgen Inc Full time ₹ 6,00,000 - ₹ 18,00,000 per year

*What you will do*

In this vital role you will support the day-to-day operation and maintenance of global observability service.

  • Administer, monitor, and support the monitoring and observability services
  • Maintain and support the tools to enable global application and infrastructure monitoring.
  • Monitor systems and proactively address performance bottlenecks
  • Collaborate with cross-functional teams on infrastructure needs
  • Document system configurations and operational procedures
  • Support in incident resolution and troubleshooting
  • Document changes and standard operating procedures

*What we expect of you*

We are all different, yet we all use our unique contributions to serve patients. The ideal candidate will have a consistent track record in monitoring and observability practices in large environments, Infrastructure Operations, and have a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with multi-functional and global teams is required to ensure seamless integration and operational excellence

Basic Qualifications:

Masters degree and 1 to 3 years of experience OR

Bachelors degree and 3 to 5 years of experience OR

Diploma and 7 to 9 years of experience

Preferred Qualifications:

*Must-Have Skills:*

  • Experience with monitoring and notification technologies, observability concepts using Dynatrace and Pagerduty
  • Experience with Infrastructure and Application monitoring, Windows, Linux
  • Basic scripting knowledge with TypeScript, React, Ansible, and Python scripting
  • Familiarity with ITIL or incident management workflows
  • Familiarity with containers and K8 environment
  • Change management expertise
  • Excellent troubleshooting and problem solving skills

*Good-to-Have Skills:*

  • Exposure to cloud environments (AWS, Azure)
  • Interest in automation tools and infrastructure-as-code
  • Exposure to monitoring tools (Dynatrace)
  • Knowledge of configuration management tools (Ansible and Terraform)

Professional Certifications:

  • CompTIA Server+ or Microsoft Fundamentals (preferred)

Soft Skills:

  • Excellent troubleshooting and analytical abilities
  • Strong communication skills, both written and verbal
  • Ability to work in a fast-paced environment

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