Principal Software Engineer

Job Title – Principal – Software Engineering

Opportunity for a Mainframe Automation Principal to support break fix, maintenance, service improvement and Business and infrastructure project delivery.

The Purpose of This Role

The Mainframe Automation group provides a variety of services related to (z/OS) systems at Fidelity. Those services might include but are not necessarily limited to: 

Basic technology and infrastructures:

• Computing systems, applications, and languages,
• Data structures, databases, files, and I/O,
• System Administration,
• Network,*
• Network Administration,*
• Hardware,

 Business knowledge:

• Business and IT functional knowledge,
• IT trends and emerging technologies,
• Collaboration and relationship management,
• Operational excellence;

The Value You Deliver

The Skills that are Key to this role

• Strong Knowledge in Rexx coding
• Managing applications and subsystems startup and shutdown through CA
• Created/Managed Rules like MSG, TOD, EOJ, CMD etc. in OPS/MVS
• Managed applications and subsystems startup and shutdown through Tivoli
• Automation for z/OS
• Adding New started task to System state Manager
• Building new policies
• Manipulating policies as per customer need
• Adding the applications to system automation.
• Adding a timer to recycle the CICS,DB2,MQ,z/OS, Storage,ENS.
• Adding message id in automation table to trap the message and send alert
• to operations console.
• Set up alert message and notify operations about the application in problem
• Good root cause problem analysis using system and application logs.
• Automation checkouts performed during Disaster Recovery.

Technical / Behavioral

• Incident and Problem resolution in all LBG Mainframe z/OS areas
• Contribute to Service improvement plans for Mainframe z/OS environments
• Lead improvement initiatives in the Mainframe z/OS technical area
• Contribute to key Infrastructure delivery projects
• Ensure Incidents and Problems are resolved in line with SD Service Assurance targets
• Ensure processes and procedures are strictly adhered to
• Raise Change records to fix hardware and software issues with the backup service
• Work collaboratively across the wider Storage team to help develop, promote and implement process initiatives

. The Skills that are Good To Have for this role

• Good verbal and written communication skills
• Good interpersonal skills, ability to maintain good working relationships with India and onsite partner teams
• Must be able to act as a team player as well as work independently
• Adhere to all FIDELITY standard operating procedures (e.g. Change Control, Problem Management, etc)
• Must be a quick learner and adapt to new tools and technologies
• Project management capability would be an added advantage.
• Provide 12 hours On-Call Support
• Willingness to work off hours as per company standards

How Your Work Impacts the Organization

EI (Enterprise Infrastructure) India started operations in 2004 to help our partners take advantage of the global capability in providing operational support using the follow the sun model. Today the team covers multiple technologies in remote infrastructure support covering production, engineering, application and database support. EI India plays a key role in global workforce augmentation and supports all the EI verticals, including 12 hours operations in some areas. The team's endeavor has been to provide increased value to our partners through operational excellence and innovation with a focus on stability.

The Expertise We're Looking For

• Bachelor's degree
• 10-12 years of technical experience in MF Automation Support

Company Overview

Fidelity Investments is one of the world's largest providers of financial services. Headquartered in Boston, US, Fidelity's goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. Privately held for nearly 70 years, Fidelity employs 45,000 associates who are focused on the long-term success of our customers. FMR (Fidelity Management & Research) India is the Global Inhouse Center of Fidelity Investments. Headquartered at Bangalore, where operations commenced in 2003, FMR India has another fully-functional unit at Chennai. To know more visit : FMR India

Location :  Chennai

Shift timings: 1:00 pm - 10:00pm