Transaction Specialist

2 days ago

Bengaluru, Karnataka, India JPMorgan Chase Full time

Join our team where you'll lead and inspire teams to excel in processing document transactions and remittances and where you'll utilize your expertise in operations management to optimize productivity, quality, and customer experience while fostering a collaborative and inclusive environment.

As a Transactions Manager I within JPMorganChase, you will be at the forefront of managing dynamic teams that process daily document transactions and extract checks and remittances. Your role is pivotal in leveraging your extensive knowledge of transaction and operations management to ensure the seamless integration of cutting-edge technology services for capturing client information. You will excel in delegating tasks, managing conflicts, and enhancing the customer experience, all while fostering a culture of innovation and strategic thinking within your team.

In this role, you will take charge of remittance processing operations, setting ambitious daily production goals and crafting action plans to boost productivity and quality. Your ability to build strong relationships with other operations departments will be key in researching and resolving inquiries. Additionally, you will lead or participate in projects that aim to enhance operations and elevate the customer experience, driving impactful change across the organization.

Job responsibilities 
  • Lead teams in processing document transactions and extracting checks and remittances, while optimizing strategic priorities to enhance productivity, quality, and customer experience. 
  • Oversee remittance processing by setting production goals, delegating tasks, evaluating performance, and implementing action plans to ensure high productivity and quality. 
  • Manage shift operations, resolve production or quality issues, and escalate process delays to management and stakeholders as needed. 
  • Utilize strategic thinking and sound judgment in decision-making, fostering a collaborative and engaged team environment through effective leadership and communication. 
  • Analyze data to identify and resolve procedural issues, support junior team members, and build strong relationships with other departments to address inquiries. 
  • Drive innovation by leveraging skills in market products and artificial intelligence to optimize transaction processes and support new technology implementation. 
  • Participate in projects aimed at enhancing operations and customer experience, while coaching and mentoring team members to develop leadership and operational talent. 
  • Communicate effectively with the team, providing strategic communications and simplifying complex information, ensuring compliance with guidelines, policies, and procedures. 


Required qualifications, capabilities, and skills 
  • Minimum two years of operations leadership or management experience in remittance processing or equivalent expertise. 
  • Intermediate knowledge of remittance processing or equivalent operations experience with indirectly or directly leading front-line teams to deliver towards business priorities and objectives.  
  • Ability to understand, navigate, and manage end-to-end operational processes, including identifying, resolving, or escalating breaks or issues. 
  • Demonstrated proficiency in using automation technologies to optimize transaction processing and implement automation initiatives. 
  • Experience in applying data and technical acumen to interpret models and diagram as well as to make data-informed decisions or recommendations to optimize transaction management. 
  • Proven track record in enhancing customer experience, understanding how customers interact and perceive a brand or business throughout the entire customer journey. 
  • Work Schedule and Shift Differential must be input as applicable. This position may require you to work non-traditional hours and/or additional hours as business needs arise.  Work schedule might be subject to change. 

  • Transactions Specialist

    1 week ago

    Bengaluru, Karnataka, India JPMorgan Chase Full time

    Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a dynamic environment where every day brings new challenges and opportunities.As a Transactions Specialist II within JPMorganChase, you will play a crucial role in processing and servicing transactions, ensuring smooth operations for all customer...

  • Transactions Specialist

    2 weeks ago

    Bengaluru, Karnataka, India JPMorganChase Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    JOB DESCRIPTION Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a dynamic environment where every day brings new challenges and opportunities. As a Transactions Specialist II within JPMorganChase, you will play a crucial role in processing and servicing transactions, ensuring smooth operations...

  • Transaction Specialist

    2 days ago

    Bengaluru, Karnataka, India JPMorganChase Full time

    Description Join our team where you'll lead and inspire teams to excel in processing document transactions and remittances and where you'll utilize your expertise in operations management to optimize productivity, quality, and customer experience while fostering a collaborative and inclusive environment.As a Transactions Manager I within JPMorganChase, you...

  • Hiring For Transaction Monitoring

    1 week ago

    Bengaluru, Karnataka, India Glympse Human Capital Services Full time ₹ 4,50,000 - ₹ 6,00,000 per year

    Job descriptionProfile -: Senior Associate ( Anti money laundering )Languages req: Excellent English communicationRequirement -: Good Communication SkillsExp-: 3- 6 yrsShifts: Rotational ,Salary : 7.5L fixed + IncLocation : BangaloreJob Overview:The AML Analyst/Officer/Investigator is responsible for supporting the company's efforts in detecting, preventing,...

  • Transaction Monitoring, AML FCO APAC

    1 week ago

    Bengaluru, Karnataka, India Deutsche Bank Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    In Scope of Position based Promotions (INTERNAL only)Job Title: Transaction Monitoring, AML FCO APAC - NCTLocation: Bangalore, IndiaJob Description:Transaction monitoring (TM) is an essential element of the Anti-Money Laundering (AML) policy within Deutsche Bank (DB). DB is required to monitor transactions and undertakes a risk based approach towards...

  • Associate Specialist Participant Transaction

    1 week ago

    Bengaluru, Karnataka, India Empower Full time ₹ 25,00,000 - ₹ 50,00,000 per year

    Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and...

  • Associate Specialist Participant Transaction

    6 days ago

    Bengaluru, Karnataka, India Empower Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and...

  • Transaction Banking

    1 week ago

    Bengaluru, Karnataka, India Goldman Sachs Full time

    What We DoAt Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals.Who We...

  • Transaction Banking

    1 week ago

    Bengaluru, Karnataka, India Goldman Sachs Full time

    What We DoAt Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals.Who We...

  • Apparel Sales Specialist

    4 days ago

    Bengaluru, Karnataka, India Stayfit Health & Fitness World Pvt Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionFounded on June 24th, 1996, Stayfit Health & Fitness World Pvt Ltd is a leader in manufacturing and providing fitness solutions for both commercial and home use clientele. With over two decades of excellence in the fitness industry, Stayfit has served a diverse range of prestigious clients across India. The company has a multi-city...