Operations Associate

1 week ago

Srinagar, Jammu and Kashmir, India BigBrick Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Company Description

BigBrick is modernizing India's traditional Labour Chowks by building a digital-first platform. It connects skilled workers, daily wage earners, and professionals with homeowners, contractors, and businesses seeking verified labor. BigBrick offers verified workers across construction, repair, and home services, ensuring fair wages, job dignity, and timely payments. The platform is aimed at bringing transparency, structure, and scale to labor sourcing while valuing each worker. Serving Srinagar City, BigBrick is dedicated to building livelihoods alongside infrastructure.

Role Description

This is a full-time on-site role for an Operations Associate located in Srinagar, Jammu & Kashmir, India. The Operations Associate will oversee day-to-day operations, ensuring smooth workflows and efficient processes. This includes coordinating with various teams, managing worker schedules, and ensuring timely and quality project completions. The role involves handling customer inquiries, resolving issues, and maintaining high standards of customer service.

Qualifications

  • Proficient in Operations management
  • Excellent Interpersonal and Communication skills
  • Strong Analytical Skills
  • Experience in Customer Service
  • Ability to work collaboratively and handle multiple tasks efficiently
  • Experience in the construction or labor industry is a plus

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