Child Psychologist
22 hours ago
Qualification: M.Phil(Clinical Psychology / Rehabilitation Psychology) / PGD
Experience: 10+ years of experience in school counselling/ management (preferably with a background in Psychology/ special education, or allied fields)
Salary: As Per Standards
Industry: Child Development Centre
Interview Mode: Telephonic + Face-to-Face
Travel: Regular intra-cluster travel (5-6 centres)
Locations: 1. Punjab(Amritsar, Jalalndhar, Patiala, Jammu)
2. Maharashtra(Mumbai, Pune, Alibag)
3. West Bengal(Kolkata),
4. Madhya Pradesh(Indore, Ujjain Bhopal)
5. Odisha & Chhattisgarh(Rourkela, Sambalpur, Raigarh)
6. Chhattisgarh(Raipur, Mahasamund, Durg)
7. Jharkhand(Bilaspur, Korba, Ranchi)
8. Uttar Pradesh(Lucknow, Bahraich, Kanpur, Raebareli)
9. Uttar Pradesh(Agra, Mathura, Bharatpur)
10. Andhra Pradesh(Kukatpally, Punjagutta)
Role Summary:
The Family Support Lead is responsible for overseeing a cluster of centres, ensuring high standards of parent engagement, clinical quality, and operational efficiency. They act as the
bridge between the centre teams and senior management, supporting both clinical and business performance.
Key Responsibilities
1. Parent Engagement & Retention
• Act as the parent's escalation point and ensure smooth communication.
• Support Centre Incharges in conversion and retention conversations.
2. Clinical & Team Support
• Mentor CIs and therapists on effective parent handling.
• Ensure therapy quality and family experience standards are met.
3. Operations Oversight
• Guide Centre Executives in data accuracy, scheduling, and reporting.
• Monitor performance indicators (conversion %, retention, utilization).
4. Leadership & Coordination
• Conduct regular centre visits to review performance and meet families.
• Share feedback, challenges, and success stories with Management.
5. Travel & On-ground Presence
• Spend time across all assigned centres; step in during escalations.
6. Reporting & Accountability
• Submit periodic performance reports on clinical quality, parent satisfaction, and business outcomes.
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