BizOps Engineer II

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

BizOps Engineer II⁃ Who is Mastercard?
⁃ Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
⁃ Data Enablement (Data Warehouse) is looking for Lead Product manager technical to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset
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⁃ All About You
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• Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
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• Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns
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• Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
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• Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
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• Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
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• Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices.
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• Practice sustainable incident response and blameless postmortems.
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• Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover
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• Work with a global team spread across tech hubs in multiple geographies and time zones
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• Share knowledge and mentor junior resources
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⁃ Qualifications
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• BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience.
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• Experience with algorithms, data structures, scripting, pipeline management, and software design.
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• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
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• Ability to help debug and optimize code and automate routine tasks.
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• We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed.
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• Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby.
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• Interest in designing, analyzing and troubleshooting large-scale distributed systems.
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• We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.
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• Experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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