MEGA WALK-IN DRIVE AT For Customer Support ROLE

2 days ago

Bengaluru, Karnataka, India Firstsource Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • Respond to customer inquiries via phone, chat, and email in a timely and professional manner.
  • Resolve customer issues and queries efficiently, ensuring a high level of satisfaction.
  • Should be flexible working in rotational night shifts.

Preferred candidate profile

  • Excellent communication skills, both verbal and written.
  • Proven experience in international customer support.
  • Ability to handle customer complaints with empathy and professionalism.
  • Strong problem-solving skills and attention to detail.
  • Candidates (Freshers) with BSc, or PG degree will not be eligible to apply.

Perks and benefits

  • Two-way cab facility for all employees.
  • Free cab service for female employees after 7:45 PM until 6 AM.

  • A supportive and inclusive work culture that promotes professional growth.

  • Interview Process:

  • HR Round: Screening and discussion of job role and responsibilities.
  • Assessment Test and Live Chat Round: Evaluation of skills related to customer support and technical troubleshooting.
  • Operations Round: Final round to assess operational knowledge and practical skills.

How to Apply:

Interested candidates can contact HR, Zulfi, on

Please send your updated resumes to

  • Shortlisted candidates will hear from us as quickly as possible.
  • We look forward to receiving your applications and potentially having you join our dynamic team

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or email addresses

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