Retail Lead

15 hours ago


Mumbai, Maharashtra, India Peoplelogic Full time ₹ 20,00,000 per year

JOB DESCRIPTIONJob Title: Retail Lead (COCO & FOFO) No. of people required: 1Department/Group: Modular Kitchens & Wardrobes No. of years of experience: 10+ YearsReporting to: SBU Head - Modular Division Industry experience: 10+ YearsLocation: Mumbai Monthly In hand Salary Range: 20 LPATravel Required: Travel to Delhi, NCR, Pune, Bangalore (As required) Incentives applicable: NoWorking Days: Monday to Saturday Work Timings: 10:15 am to 6:45 pmRole Purpose:To lead the sales, operations, and P&L performance of Durian's Modular Kitchen & Wardrobe showrooms across COCOand FOFO formats.The role acts as the business owner for showroom performance — ensuring revenue growth, customer experience excellence,backend coordination, and operational discipline.Key Responsibilities:A. Sales Ownership & Revenue Growth Own monthly and annual sales targets for all modular COCO & FOFO showrooms. Drive enquiry design quote order conversion funnels. Monitor and improve conversion %, ATS, enquiry TAT, follow-up discipline. Support major closures through negotiation, costing approvals, and design alignment. Work closely with Marketing to drive store-level campaigns, lead quality, and ROI.B. P&L Ownership (Store Profitability) Manage contribution margin, discount discipline, and overall profitability of each showroom. Track Gross Margin and Net GP after direct cost — ensure minimum profitability benchmarks. Control local store expenses, rent ratios, manpower productivity, and BTL spend. Work with Finance for accurate monthly P&L reporting, reconciliation, and leak corrections.C. Cross-Functional Coordination (CFT)Work closely with:Design & Engineering Ensure timely drawings, costing, BOQ accuracy, design revisions. Maintain design TAT and coordinate 3D pipelines.Supply Chain Monitor dispatch TAT, material delays, factory WIP, installation readiness.Marketing Execute ATL/BTL plans, digital campaigns, social media, and store activations. Provide weekly lead feedback & coordinate performance improvements.Customer Service Maintain complaint ageing



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