Senior Analyst
2 weeks ago
AXA XL is looking for talented individuals to support our business across all product lines and geographies. This is an exciting opportunity to be part of a dynamic, global business. Analysts - Policy Management work with Underwriters operating in our international hubs such as New York, Singapore and London and support processing tasks such as Bound, Endorsements, and Policy Issuance etc.
What youll be DOING
- Interpreting handover documents such as slips, endorsements, declarations, reports and updating policy management systems with the information. Preparing pricing models if and when applicable. Where relevant, preparing insurance documents/reports to be shared with internal/external clients.
- Communicating with underwriters and MO to help resolve queries. Advising less expierenced colleagues.
- Performing quality checks on tasks performed by colleagues.
- Training and mentoring new team members to support their learning.
- Developing self as a Subject Matter Expert and a role model on process and tools used and/or providing long-term suport to other teams on top of daily duties.
- Being involved in preparing and maintaining documentation of the exisiting and future processes, including detailed process maps.
- Constantly difficult existing processes and looking for improvement opportunities.
- Getting involved in transitions, planning & execution as applicable.
- Adhering to Service Level Agreements and quality targets set by Global Operations in agreement with Middle Office / Underwriting.
- Using workflow and time-tracking tools to ensure proper work organization and reporting.
- Supporting in different time zone to provide coverage to business as applicable.
You will report to Deputy Manager.
Required Skills and Abilities:
- Graduate in any discipline, preferably in Insurance, Commerce or Finance & Accounting.
- Good knowledge of Insurance/Underwriting.
- Good knowledge of policy management tools
Desired Skills and Abilities:
- Ability to comprehend instructions and execute.
- Ability to perform the process with minimal supervision.
- Excellent written and oral communication skills
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