Telecaller Outbound
4 days ago
Job Title: Telecaller Outbound
Department: Sales / Customer Support
Location: Thane West, Mumbai
Employment Type: Full-time / Part-time
Job Summary:We are looking for a motivated and confident Telecaller Outbound to join our team. The ideal candidate will be responsible for making outbound calls to potential or existing customers to promote products/services, generate leads, and maintain good customer relationships.
- Key Responsibilities:Make outbound calls to prospective customers from the provided database.
- Explain products/services, offers, and promotions clearly and convincingly.
- Generate leads, schedule appointments, or close sales (as per process requirement).
- Maintain records of calls, leads, and customer interactions in CRM.
- Follow up on leads and ensure timely communication with interested customers.
- Achieve daily/weekly/monthly call and conversion targets.
- Provide feedback to the team leader or supervisor on customer needs and market trends.
- Handle customer queries and escalate issues when required.
Requirements:
- Minimum qualification: 10 2 / Graduate (any stream).
- Proven experience as an outbound telecaller or similar role preferred.
- Excellent verbal communication skills in [English/Hindi/Regional Language].
- Good listening, negotiation, and interpersonal skills.
- Basic computer knowledge and familiarity with CRM tools.
- Ability to work under pressure and meet sales targets.
- Positive attitude and willingness to learn.
Key Skills:
- Communication & Persuasion
- Sales & Lead Generation
- Customer Relationship Management
- Time Management
- Target Orientation
Salary: ₹15k-₹27k per month Incentives (based on performance)
preferred specific industry (e.g., real estate, education, finance, Loans, etc.)
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