Technical Support Representative

4 days ago

Chennai Indore, India Vrhr Solutions Full time


• Mandatory Skills Excellent Comm skill (verbal /Written) Chat Exp in the previous Roles, Good Typing skills 24 / 7 environment including Nightshift and weekends

Work Location TCS Offices operating in Chennai or at Indore locations
• Good to have Experience in Core Tech Support Projects, 6+ months of experience in infra, Storage, Service Desk Experience in Product troubleshooting, resolving issue/tickets Knowledge of any Ticketing tool, ITIL knowledge Experience in operating in Hyperscaler environment (AWS, Azure, Google Cloud) Knowledge and hands-on experience in supporting Google / Microsoft products Google Workspace Administrator certification / Microsoft certifications Role & responsibilities

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