Collection Executive

2 days ago

Inderpura Surat Gujarat, India Stratefix Consulting Full time ₹ 80,000 - ₹ 1,20,000 per year

Job Description – Payment Collection Executive (Female Only)

Department: Payment Collection

Location: Head Office, Surat

Company: Surbhi Textile Company

Employment Type: Full-Time (Female Candidates Only)

Position Objective

To ensure timely collection of payments from customers, maintain accurate receivable records, and support the finance team in strengthening cash flow and customer coordination. The role requires strong communication skills, consistent follow-ups, and systematic documentation.

Key Responsibilities-

  • Reach out to customers via phone or mail to discuss overdue payments and gather information.
  • Negotiate payment plans and settlements with customers to resolve outstanding
  • Maintain daily outstanding trackers and prepare payment status reports.
  • Coordinate with the account team for payment clearance updates· Reconcile customer accounts and ensure proper documentation of receipts.
  • Handle customer queries professionally and maintain positive relations.
  • Coordinate with Sales and Dispatch teams for payment clearance updates.

Skills & Competencies

  • Strong communication and follow-up skills.
  • Basic accounting knowledge and Excel/ERP proficiency.
  • Organized, polite, and customer-focused.

Qualification & Experience

  • Education: Graduate.
  • Experience: 1–3 years in payment follow-up, accounts, or customer service (preferably in the textile/trading industry).
  • Gender: Female Only
  • Languages: Hindi, Gujarati, and basic English.

Job Type: Full-time

Work Location: In person

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