Senior Implementation Consultant
1 week ago
About the Company:Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences. Want to be part of the AI revolution and transform how the world's largest global brands do business? Join usAbout the Role We are seeking individuals with business and technology consulting experience to configure and implement SaaS solutions for our customers. Consultants function as integrators between business needs and technology solutions. Your efforts will directly impact the value realized by the customer and the ultimate success of the relationship. This role will work closely with customers and will be part of the Netomi delivery team to design and configure customer solutions. If you have the passion and energy to work in an entrepreneurial and fast-paced environment, you are the person we are looking forResponsibilitiesScope out projects and provide effort estimations and timelines in conjunction with sales and customer success managers(CSM).Participate in Discovery calls with customers and cross functional team.Partners with CSMs to ensure successful delivery by leading technical project activities, including solution architecture design.Serves as architect on moderate to complex projects requiring integration with multiple products.Performs complex configuration, troubleshooting of Netomi's solution(s).Ensure Project/Process Documentation on the centralized repository.Participates in reviews(as and when required) with the customers and provide guidance regarding best practices.Collaborate with different teams for effective troubleshooting of customer issues during deployment & post deployment.Leads business discussions regarding Netomi's value proposition at different levels of customer organization.Strong on data analytics and providing insights to the customer.Focus on driving efficiency in project delivery through initiatives.Analyse the customer health and create a plan to improve and Optimize the performance on AI Agent.RequirementsOverall Experience > 5-6 Years experience in Project Management preferably from a consulting organisation.Should have spent at least 2 years for a SaaS based organisation conceptualising and deploying the solution.Articulate and possesses proficiency in client/stakeholder management.Strong communication skills both written and verbal.Ability to deliver under stressful condition.Experience in implementation of SaaS product is a must.Understand basics of SQL and relational databases.Strong tool experience with JSON, Datadog, Postman, API Integrations.Basic or moderate understanding of NLP.Additional Awesomeness:Working knowledge of APIs and a fundamental understanding of Agent Desk platforms represented in Netomi's partner ecosystem (e.g. Shopify, Salesforce, Zendesk, etc.)Engineering background Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
-
Senior Implementation Consultant
2 weeks ago
Gurgaon, Haryana, India Netomi Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAbout the Company: Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and...
-
Senior Implementation Consultant
1 week ago
Gurgaon, Haryana, India S&P Global Full time ₹ 12,00,000 - ₹ 24,00,000 per yearAbout The RoleGrade Level (for internal use):12Department OverviewS&P EDM provides Enterprise Data Management Solutions for Banks, Asset Managers, Hedge Funds, Insurance companies, Software companies and Treasury functions in large institutions. With offices in Dallas, Boston, New York, London, Manchester, Luxembourg, Hong Kong, and Sydney, Markit EDM has a...
-
Implementation Consultant
2 days ago
Gurgaon, Haryana, India S&P Global Full time ₹ 12,00,000 - ₹ 18,00,000 per yearAbout the Role:Grade Level (for internal use):08Implementation Consultant .Markets division in Enterprise Solutions empowers a diverse spectrum of private equity and venture capital firms to control their data and drive internal analytics and insights more effectively. Whether it is for portfolio analytics, valuations, investor reporting, or on-demand...
-
Senior Implementation Consultant
1 week ago
Gurgaon, Haryana, India S&P Global Full time ₹ 1,00,00,000 - ₹ 2,00,00,000 per yearAbout the Role:Grade Level (for internal use):12Department overview:S&P EDM provides Enterprise Data Management Solutions for Banks, Asset Managers, Hedge Funds, Insurance companies, Software companies and Treasury functions in large institutions. With offices in Dallas, Boston, New York, London, Manchester, Luxembourg, Hong Kong, and Sydney, Markit EDM has...
-
Senior Consultant
2 weeks ago
Gurgaon, Haryana, India Genpact Full time ₹ 9,00,000 - ₹ 12,00,000 per yearSenior Consultant - Internal Audit & SOXSenior Consultant - Internal Audit & SOX-CPG Ready to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling...
-
Implementation Consulting Specialist
2 weeks ago
Gurgaon, Haryana, India S&P Global Full time ₹ 4,00,000 - ₹ 8,00,000 per yearAbout The RoleGrade Level (for internal use):08The Implementation Consultant Specialist role is part of a team based in India working with clients globally on implementation activities, generally in an offsite capacity; however, at times team members are required to travel to client sites to assist with onsite implementation activities.The team is coached...
-
Senior Architect
2 weeks ago
Gurgaon, Haryana, India Career Management Consultant Full time ₹ 15,00,000 - ₹ 25,00,000 per yearCompany DescriptionCareer Management Consultant is a job consultant company based at Gurgaon Haryana, We are dedicated to providing exceptional mental health care services and solutions to our clients. Our team of professionals is committed to offering high-quality care and support to individuals seeking mental health assistance.Role DescriptionThis is a...
-
Implementation Consultant
1 week ago
Gurgaon, Haryana, India BuildRun Solutions Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearImplementation Engineer – SaaS Construction PMS ToolAbout the RoleWe are looking for a Civil Engineer with strong site execution experience who is passionate about technology and construction project management. As an Implementation Engineer, you will be responsible for successfully onboarding our clients onto our SaaS-based Construction Project Management...
-
Senior Consultant
2 weeks ago
Gurgaon, Haryana, India Genpact Full time ₹ 15,00,000 - ₹ 25,00,000 per yearSenior Consultant - IT-Audit -CPG Ready to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global...
-
Senior Consultant
2 weeks ago
Gurgaon, Haryana, India Genpact Full time ₹ 9,00,000 - ₹ 12,00,000 per yearSenior Consultant - IT-Audit-BFS Ready to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global...
