EIDPMS Officer

Responsible for accurate verification and timely closure of entries in the E/IDPMS system. Coordinates communication with customers regarding pending entries and works closely with internal teams and external stakeholders to resolve discrepancies. Manages data operations across CBS, TRRACS, and E/IDPMS platforms, and collaborates with the TRRACS vendor to troubleshoot upload/download issues

Roles and Responsibilities

• Ensure accurate verification, matching, and timely closure of entries in the Export/Import Data Processing and Monitoring System (E/IDPMS).
• Coordinate the dispatch of RPAD (Registered Post Acknowledgement Due) or emails to customers regarding pending entries.
• Liaise with Branches, BBU (Banking Business Units), CBU (Corporate Banking Units), and customers to resolve outstanding entries.
• Perform upload and download operations in CBS (Core Banking System), TRRACS application, and E/IDPMS portal.
• Collaborate with the TRRACS application vendor to troubleshoot and resolve errors encountered during data upload/download processes.