International Voice Process @Delhi NCR

5 days ago

Gurugram New Delhi Noida, India KVC CONSULTANTS LTD Full time ₹ 5,00,000 per year

Job description

Hiring for Leading ITES Company In Delhi NCR for Customer Support/Technical Support

Salary Upto Rs 5 LPA (Hike based on last drawn salary )

Key Highlights:

1: Graduate/UG Fresher with minimum of 1 year of Int experience can apply.

2: Candidate Must Not Have Any Exams in the Next 6 Months

3: 24x7 Shifts

4: 5 Days Working

5: Both Side Cabs

6: Excellent Communication Skills

7: Immediate Joiners Preferred

A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat.

Key Responsibilities:

Responding to customer inquiries:

Answering questions about products or services, providing information, and offering guidance.

Resolving customer issues:

Troubleshooting problems, addressing complaints, and finding solutions to customer concerns.

Providing support:

Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience.

Managing customer interactions:

Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction.

Recording and reporting:

Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Call / Whatsapp your resume -----

Mahvish

Simran

##KVC CONSULTANTS LTD##

##NO PLACEMENT CHARGES##

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