Lead I

5 - 7 Years

2 Openings

Trivandrum

Role Proficiency:

Act under guidance of Lead II/Architect understands customer requirements and translate them into design of new DevOps (CI/CD) components. Capable of managing at least 1 Agile Team

Outcomes:

• Interprets the DevOps Tool/feature/component design to develop/support the same in accordance with specifications

• Adapts existing DevOps solutions and creates own DevOps solutions for new contexts

• Codes debugs tests documents and communicates DevOps development stages/status of DevOps develop/support issues

• Select appropriate technical options for development such as reusing improving or reconfiguration of existing components

• Optimises efficiency cost and quality of DevOps process tools and technology development

• Validates results with user representatives; integrates and commissions the overall solution

• Helps Engineers troubleshoot issues that are novel/complex and are not covered by SOPs

• Design install configure troubleshoot CI/CD pipelines and software

• Able to automate infrastructure provisioning on cloud/in-premises with the guidance of architects

• Provides guidance to DevOps Engineers so that they can support existing components

• Work with diverse teams with Agile methodologies

• Facilitate saving measures through automation

• Mentors A1 and A2 resources

• Involved in the Code Review of the team

Measures of Outcomes:

• Quality of deliverables

• Error rate/completion rate at various stages of SDLC/PDLC

• of components/reused
  
• of domain/technology certification/ product certification obtained
  

• SLA for onboarding and supporting users and tickets

Outputs Expected:

Automated components :

• Deliver components that automat parts to install components/configure of software/tools in on premises and on cloud

• Deliver components that automate parts of the build/deploy for applications

Configured components:

• Configure a CI/CD pipeline that can be used by application development/support teams

Scripts:

• Develop/Support scripts (like Powershell/Shell/Python scripts) that automate installation/configuration/build/deployment tasks

Onboard users:

• Onboard and extend existing tools to new app dev/support teams

Mentoring:

• Mentor and provide guidance to peers

Stakeholder Management:

• Guide the team in preparing status updates
  
  keeping management updated about the status

Training/SOPs :

• Create Training plans/SOPs to help DevOps Engineers with DevOps activities and in onboarding users

Measure Process Efficiency/Effectiveness:

• Measure and pay attention to efficiency/effectiveness of current process and make changes to make them more efficiently and effectively

Stakeholder Management:

• Share the status report with higher stakeholder

Skill Examples:

• Experience in the design installation configuration and troubleshooting of CI/CD pipelines and software using Jenkins/Bamboo/Ansible/Puppet /Chef/PowerShell /Docker/Kubernetes

• Experience in Integrating with code quality/test analysis tools like Sonarqube/Cobertura/Clover

• Experience in Integrating build/deploy pipelines with test automation tools like Selenium/Junit/NUnit

• Experience in Scripting skills (Python/Linux/Shell/Perl/Groovy/PowerShell)

• Experience in Infrastructure automation skill (ansible/puppet/Chef/Powershell)

• Experience in repository Management/Migration Automation – GIT/BitBucket/GitHub/Clearcase

• Experience in build automation scripts – Maven/Ant

• Experience in Artefact repository management – Nexus/Artifactory

• Experience in Dashboard Management & Automation- ELK/Splunk

• Experience in configuration of cloud infrastructure (AWS/Azure/Google)

• Experience in Migration of applications from on-premises to cloud infrastructures

• Experience in Working on Azure DevOps/ARM (Azure Resource Manager)/DSC (Desired State Configuration)/Strong debugging skill in C#/C Sharp and Dotnet

• Setting and Managing Jira projects and Git/Bitbucket repositories

• Skilled in containerization tools like Docker/Kubernetes

Knowledge Examples:

• Knowledge of Installation/Config/Build/Deploy processes and tools

• Knowledge of IAAS - Cloud providers (AWS/Azure/Google etc.) and their tool sets

• Knowledge of the application development lifecycle
• Knowledge of Quality Assurance processes
• Knowledge of Quality Automation processes and tools
• Knowledge of multiple tool stacks not just one
• Knowledge of Build Branching/Merging
• Knowledge about containerization
• Knowledge on security policies and tools
• Knowledge of Agile methodologies

Additional Comments:

JD for Jenkins Engineer Key Responsibilities
• Troubleshoot and stabilize Jenkins pipelines, ensuring higher build success rates.
• Analyse recurring job/test failures and establish root cause patterns.
• Reduce noise in Teams channels by optimising notification and ing strategies.
• Implement monitoring, dashboards, and reporting for pipeline health and failure trends.
• Collaborate with developers to improve test reliability and CI/CD best practices.
• Document solutions, playbooks, and guidelines for long-term maintainability.
• Drive proactive improvements with leadership traits questioning assumptions, proposing solutions, and working independently with minimal supervision. Required Skills & Experience
• Strong hands-on experience with Jenkins administration and pipeline troubleshooting.
• Proficiency in CI/CD concepts, build automation, and test orchestration.
• Familiarity with Groovy, Jenkins files, and pipeline-as-code.
• Node and Java application familiarity - package management, build automation, unit tests etc.
• Experience with test frameworks (JUnit, TestNG, Selenium, etc.) and debugging flaky tests.
• Knowledge of infrastructure automation tools (Terraform, Ansible, or similar).
• Strong problem-solving skills with the ability to identify patterns and propose systematic fixes.
• Excellent communication skills to reduce noise and provide clarity in cross-team collaboration. Preferred Skills
• Experience with monitoring/observability tools.
• Familiarity with cloud platforms (AWS or GCP) for CI/CD integration.
• Exposure to Agile/DevOps practices and working in fast-paced delivery environments.
• Ability to balance quick wins with long-term sustainable improvements.

Cloud Computing,Observability/Monitoring Tools,Agile/DevOps Practices

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.