Customer Service Advisor

1 week ago


Raipur, Chhattisgarh, India City Whhels Full time ₹ 1,20,000 - ₹ 2,40,000 per year

JOB DESCRIPTION-

  1. Greet customers and gather information about their service needs.

  2. Schedule service appointments and coordinate with technicians.

  3. Explain vehicle issues and required repairs in a clear, professional manner.

  4. Follow up with customers on the status of their vehicles and communicate delays or additional issues.

  5. Maintain customer records and prepare detailed service reports.

  6. Handle customer complaints or concerns professionally and escalate when needed.

  7. Ensure compliance with company policies and service standards.

QUALIFICATION- Bachelor's degree in any stream from recognised university.

EXPERIENCE-Minimum a year of experience in same field.

Job Type: Full-time

Pay: ₹10, ₹20,000.00 per month

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person



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