Computer Support Specialist

About Role

OCS is looking for a proactive and hands-on Computer Support Specialist to manage and maintain day-to-day IT operations across the organization. This role is vital in ensuring seamless technical support, maintaining system uptime, and safeguarding IT infrastructure performance for our offshore and onshore teams. The ideal candidate will have strong troubleshooting skills, experience with AD and M365 administration, and the ability to deliver efficient technical solutions in a dynamic work environment.

About us

OCS Services is a seasoned player in the oil and gas industry, delivering world-class services across offshore and onshore operations. As a joint venture between Planet Energy and BW Offshore, we specialize in Operations & Maintenance, Asset Integrity Management, and Integrated Crew Management. With global operations spanning Singapore, India, UAE, Brazil, Cte dIvoire, and Nigeria, we are strategically positioned to support energy production safely, sustainably, and reliably. Our expertise, cutting-edge technology, and commitment to sustainability enable us to drive excellence in complex energy projects around the world. At OCS were guided by four core values that define everything we do trust, driven, care and innovation.

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Join Us

At OCS Services, youll be part of a passionate and driven global team that's redefining operational excellence in the oil and gas industry. We believe in empowering our people, fostering innovation, and building trust through collaboration. If you're ready to take your expertise to the next level and contribute to projects that shape the future of energy — join us and be part of our journey toward safe, sustainable, and world-class operations.

What You will Do

As a Computer Support Specialist, you will play a key role in ensuring smooth and uninterrupted IT operations across the organization. Your responsibilities include:

• Conducting daily checks of conference room equipment (TVs, USB, HDMI connections).
• Monitoring TMES quarantine mails and maintaining system integrity.
• Performing regular connectivity checks for all hardware in the server room.
• Carrying out physical inspections of the server room twice daily.
• Troubleshooting user laptop issues, including hardware and software concerns.
• Creating and managing user accounts in Active Directory (AD) and Microsoft 365 (M365).
• Blocking or resetting passwords as required in AD & M365.
• Providing remote and onsite technical support to employees.
• Coordinating with vendors for repairs and replacements of IT materials.
• Installing operating systems and configuring laptops as per user requirements.
• Diagnosing and repairing laptop issues, including hardware-level checks.
• Resolving network and printer-related issues promptly.

What We're Looking For

• Bachelor's Degree in Engineering (Computer Science / IT / Electronics).
• 3–5 years of hands-on experience in IT support or system administration.
• Proficiency in Active Directory, Microsoft 365, and Windows OS installation.
• Strong understanding of hardware diagnostics, networking, and connectivity troubleshooting.
• Excellent problem-solving, multitasking, and communication skills.
• Ability to work independently and respond effectively to time-critical technical issues.
• Experience managing vendor relationships for IT maintenance and procurement is a plus.

What You Can Expect

• A collaborative, safety-first work culture built on trust, care, and innovation.
• Exposure to international systems and enterprise-level IT operations.
• Continuous learning and professional development opportunities.
• Competitive compensation and career growth within a global organization.

If you're ready to take your expertise to the next level and contribute to projects that shape the future of energy — join us and be part of our journey toward safe, sustainable, and world-class operations.