Retail Head

Strategic Planning & Market Development:

• Retail Expansion Strategy: Develop and implement a long-term expansion roadmap aligned with the company's growth objectives, including tier 1, 2, and 3 city penetration.
• Market Feasibility Studies: Conduct detailed geographic and demographic research to identify profitable locations based on foot traffic, gold-buying potential, and competitive landscape.
• Location Prioritization: Use data-driven models to determine which markets to enter first and the expected return on investment (ROI).

Store Launch Execution:

• Site Selection & Negotiation: Oversee identification, evaluation, and finalization of store locations (leased or owned), including rent negotiations and legal due diligence.
• Vendor Coordination: Manage external agencies and vendors for store build-outs—interior design, branding, IT infrastructure, and security installations
• Regulatory Compliance: Ensure all stores meet local regulatory, tax, and operational compliance before launch, including gold licensing and KYC norms.

Performance Management & ROI Monitoring:

• Store Performance Metrics: Track sales per square foot, conversion rates, and average gold acquisition per transaction.
• Cost Efficiency: Ensure capex and opex for new outlets are within defined budgets, and all expansion efforts yield targeted payback periods.
• Reporting: Generate monthly and quarterly expansion performance reports for leadership review.

Team Leadership & Cross-functional Collaboration:

• Team Building: Hire, train, and manage a team of regional expansion managers, site acquisition specialists, and store rollout coordinators.
• Internal Collaboration: Work closely with operations, HR, marketing, legal, and finance teams to streamline expansion workflows.
• Crisis Handling: Address escalations related to legal, community, or operational issues in newly launched areas.

Security, Trust & Customer Assurance:

• Trust Infrastructure: Collaborate with security vendors and branding teams to ensure that every store exudes safety and credibility, including visible safety measures and gold purity assurances.
• Brand Compliance: Ensure consistency of customer experience and brand guidelines across all new outlets.

Optional Add-Ons (Based on Organization Size)

• Digital Expansion Integration: Coordinate physical retail rollout with digital marketing campaigns and appbased customer acquisition.
• Analytics & AI Tools: Use predictive analytics to forecast demand and refine expansion targeting.

Job Types: Full-time, Permanent

Pay: ₹800, ₹900,000.00 per year

Work Location: In person