Branch Incharge

Key Responsibilities:

Branch Operations Management:

Manage day-to-day operations of the delivery branch including shipment receiving, sorting, loading, and unloading processes.

Team Hiring & Management:

Hire, train, and retain Delivery Associates (DAs) and branch execution team as per volume requirement and ensure workforce availability.

Delivery Performance:

Monitor and ensure achievement of targeted delivery ratio (e.g., EDD %), return-to-origin (RTO) control, and daily delivery completion.

SOP adherence:

Ensure all operations are aligned to meet or exceed client scorecard parameters (e.g., Amazon, Flipkart, Meesho standards). Maintain adherence to SOPs, shipment handling guidelines, including security, hygiene,

Cash-on-Delivery (COD) Compliance:

Ensure accurate COD collection, reconciliation, daily deposits, and adherence to financial SOPs.

Asset & Facility Management:

Ensure upkeep of, manage delivery, and maintain secure handling of shipments and company property, branch infrastructure, assets and record keeping.

Qualification:

Experience of working with clients like Amazon, Flipkart, Meesho preferred

Min 1 year of logistics branch operations (last-mile-delivery) experience expected.

Fluency in Telugu language is must

Local native candidates to be preferred