Senior Operation Manager

7 days ago

Faridabad Gurugram, India Commure Full time ₹ 8,00,000 - ₹ 12,00,000 per year

About the RoleWe are seeking an experienced and driven Senior Manager to lead a high- performing team within our RCM operations. This role combines data-driven decision-making, operational leadership, and client consulting to deliver measurable impact across our healthcare services portfolio.

As a Senior Manager, you will be responsible for owning key deliverables, driving team performance, and solving complex operational problems using a combination of SQL, data analysis, and logical reasoning.

Key Responsibilities

  • Lead and manage a cross-functional team of associates and senior associates supporting operations
  • Own delivery of projects across RCM, analytics, and tool development;ensure SLA adherence and quality metrics
  • Use SQL and data analysis to extract insights, build reports, and support strategic initiatives
  • Identify inefficiencies, recommend solutions, and implement process improvements
  • Mentor and guide team members on both technical and operational aspects
  • Coordinate with other teams and leadership to communicate performance updates and project progress

Required Skills & Qualifications

  • 3 years in a managerial or lead role
  • Strong command of SQL ability to write queries independently for dataextraction and analysisSenior Manager | Commure India1
  • Proven experience in data analysis, reporting, and dashboards
  • Demonstrated logical problem-solving skills and business acumen
  • Excellent communication and stakeholder management skills both writtenand verbal
  • Self-starter with the ability to take ownership, work independently, and leadinitiatives

Preferred Qualities

  • Strong organisational skills with attention to detail and deadline orientation
  • Experience in client-facing roles, preferably in a consulting or managedservices environment
  • Experience in RCM, provider operations, healthcare analytics, or consultingpreferred

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