Team Leader

Job Description

Team Leader - R

Gandhinagar, India

: About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. Were devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow, and make an impact, along with the power to make a difference. Join us

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview

The Global Financial Crimes Compliance (GFC) Investigator performs end-to-end investigations across one or more lines of business relevant to the investigator's specific area of responsibility. In the investigative role, the Investigator conducts routine to complex investigations, including money laundering, or terrorist financing.

Responsibilities for this role include completing investigations while ensuring cases meet or exceed closure and quality metrics, reporting facts of the investigation to assist in identifying potential operational or compliance risks, and recommending potentially suspicious activities to the money laundering risk officer (MLRO) in a timely and accurate manner for submission to regulators and/or law enforcement. This role may partner with GFC Risk Management, front line units, or other stakeholders to resolve investigations. This role may ultimately report to any number of investigations teams across consumer AML.

Responsibilities

• Completes investigations while ensuring cases meet or exceed closure and quality metrics.
• Reports facts of the investigation to assist in identifying potential operational or compliance risks.
• Provides recommendations on potentially suspicious activities in a timely and accurate manner for submission to MLROs.
• Partners with GFC Management, front line units (FLU) or other stakeholders to resolve investigations.
• Liaise with stakeholders, identifies process / performance gaps, and provide suggestions for improved case investigation activity.
• Provide guidance to other teammates and drive process quality.
• Work on process-related reports leveraging tools such as Tableau, Alteryx, SQL, etc.

Experience Range

• Minimum Years Business & Functional Experience: 4 - 6 Years
• Minimum one year experience with AML, Risk, or Compliance experience and/or knowledge of financial crimes typologies; financial services, investigative service, or law enforcement

Education

• Bachelors
• MBA (Preferred)

Certifications:

• ACAMS Association of Certified Anti-Money Laundering Specialists (Preferred)

Foundational Skills

• BSA knowledge relative to Banking and AML
• Proficiency in Tableau / Microsoft Excel / data analytics
• Strong analytical and problem-solving skills
• Strong attention to detail
• Excellent writing skills, with experience writing in a concise and understandable format.
• Determine whether activity should be escalated for further review based on alert reviews.
• Ability to decide whether suspicious activity reports (SARs) should be filed based on case investigations.

Desired Skills

• Additional Technical/Functional Experience (e.g., Industry type): Financial Services and/or related government entity
• Knowledge related to retail and/or institutional brokerage products and services and applicable compliance rules and regulations.
• Correspondent Banking
• Interaction with Front Line Units & Customers/Clients
• Willing to work on rotational shifts.

Work Timings

• 12:30 21:30

Job Location

• GIFT, Gujarat

Learn more about this role.

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