
Customer Support Associate Pune
2 days ago
Job Description:
Location: Pune – Kharadi (Work from Office)
Mode: Full-Time | Walk-in Interview Required
Eligibility
- Education: Graduate (Any Field)
- Freshers & Experienced candidates can apply
- Fluent in English & Hindi (no MTI/RTI)
- Strong communication & customer handling skills
Compensation
- Freshers: Up to ₹25,000 CTC
- Experienced: Up to ₹35,000 CTC (based on communication & interview performance)
Work Schedule
- Shift: Rotational shifts
- Female candidates – Day shift till 8 PM
- Male candidates – Full rotational shifts
- Working Days: 6 days/week
Role & Responsibilities
- Contact and advise potential customers on suitable insurance products (outbound calling).
- Handle customer support queries and provide accurate information.
- Build trust with customers and ensure satisfaction through effective communication.
- Document all interactions and escalate unresolved/complex issues as required.
Selection Process
- HR Round
- Versant Test (Level 6 required)
- Written Assessment
- Operations Round
- Client Round
Job Type: Full-time
Pay: ₹22, ₹35,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
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