Associate Director

What will you do

We are seeking an individual who thrives in ambiguity, capable of shaping the global R2O and Supplier Enablement strategy with speed and precision.

This Global Product Owner role will lead and oversee key global processes and systems that drive our ability to engage with our supplier network though vendor onboarding, vendor enablement and the purchase order creation process.

This global leader will be responsible for providing oversight and strategic direction to staff on the design, testing, deployment and maintenance of key global Amgen systems, including the Supplier On-boarding platform and our Requisition to Order platform. This role is part of the Global Procurement Center of Excellence (COE) and will be a key member of the Procure-to-Pay (P2P) Leadership team, responsible for helping meet the annual organizational goals as well as driving the multi-year transformational roadmap.

Primary responsibilities will include:

• Develop and implement global standards related to Supplier On-boarding, Vendor Master Data, and Requisition to Order around which over 25K global staff will operate. Moreover, identify and recommend revisions to current procedures, programs and strategic initiatives, where necessary, consistent with best-in-practice procurement strategies
• Develop, champion, and ensure implementation of ideas that will focus on maximizing efficiency, improving customer service and user satisfaction, standardization / globalization, robust compliance, and compliance.
• Contribute to the design and development of global systems including the Supplier On-boarding platform and the R2O platform (Ariba)
• Align operational plans for processes and systems to align with corporate strategy (i.e. volume growth, geographical reach, technology enablement)
• Ownership of global Policies and Procedures specific to scope of role; ensure such policies and procedures are SOX compliant
• Serve as the Global Subject Matter Expert (SME) on all matters relating to the scope of Supplier On-boarding, Vendor Master Data, and the Requisition to Order process and their corresponding systems. Act as an advisor to management or senior professionals, as needed
• Independently determine the approach to project timelines and assignments and be accountable for alignment of results to objectives
• Work closely with global team peers (i.e. US, India, etc.) to complete global project activities; this includes functions outside of P2P including Technology, GSS, Compliance, etc.
• Accomplish results through the direct and indirect management of global teams
• Utilize judgement to resolve system or process issues when they arise in a timely and compliant manner
• Ensure compliance with all Amgen internal control and compliance policies.
• Define continuous reporting capabilities on compliance and performance across R2O process.
• Work closely with the Finance and Corporate Compliance functions to ensure compliance with controls is built into Supplier Onboarding and R2O processes and reports
• Identify user friendly / centric solutions to drive compliance by collaborating with Procurement Digital Lead and IT function

Functional Skills:

Must-Have Skills:

• Proficiency in defining and implementing best-in-class R2O & Supplier Enablement procurement processes.

• Experience in developing balanced scorecards to track procurement performance and key KPIs.

• Deep knowledge of the requisition-to-order (R2O) process, including requisition creation, supplier selection, and order placement.

• Strong analytical skills to analyze complex business systems and identify areas for improvement.

• Manage relationship with key stakeholders to enable development and execution of R2O processes that effectively address business needs.

Good-to-Have Skills:

• Analytical mindset with a focus on continuous improvement and value delivery.

• Must have experience with analytical tools (Tableau, Power BI etc.)

• Experience with Global Procurement e-Sourcing (Ariba, Coupa, Jaggaer, iValua, etc.) and CLM Tools (e.g., Workday Strategic Sourcing, Sirion Labs), as well as Supplier Onboarding Platforms

• 12 + years of progressive finance / accounting / business process ownership experience
• 4+ years leadership experience directly managing and/or leading teams, projects, programs or directing the allocation of resources
• Pharmaceutical/Biotech experience

Professional Certifications (please mention if the certification is preferred or mandatory for the role):

• CPA or MBA preferred, but not required

Soft Skills:

• Strong written, verbal communication and presentation skills
• Strong interpersonal skills; ability to influence personnel across functions and levels
• Ability to thrive in ambiguous situations and help their team operate successfully a dynamic environment
• Ability to think strategically

• Ability to work effectively with global, virtual teams

• Ability to navigate ambiguity

• High degree of initiative and self-motivation

• Ability to manage multiple priorities successfully

• Team-oriented, with a focus on achieving team goals

• Influencing and Change Management skills

Basic Qualifications:

• Doctorate degree and 3 years of procurement process management or related experience, OR

• Masters degree and 10 to 14 years of procurement process management or related experience, OR

• Bachelors degree and 14 to 16 years of procurement process management or related experience, OR

• Diploma and 18 to 20 years of procurement process management or related experience