Operations Manager

2 days ago

Thāne, Maharashtra, India A.G.E.S. Learning Solutions Full time US$ 90,000 - US$ 1,20,000 per year

Job Title: Operations Manager

Location: Thane

Salary Range: Competitive

Join Us in Transforming Lives

Were on the lookout for a dynamic and driven Operations Manager to take the lead in running one of our therapy centers, where behavioral, speech, and occupational therapy change lives every day. This isn't just an operations role—it's your chance to combine leadership, strategy, and community engagement to make a real difference.

If you're someone who thrives on building efficient systems, leading high-performing teams, and creating meaningful partnerships—this is the role for you.

What You'll Do

As the Operations Manager, you'll be the heartbeat of the center, ensuring everything runs smoothly—from scheduling sessions to delivering an exceptional client experience. You'll lead daily operations, support our talented clinical and administrative teams, and drive business growth by building strong relationships with local healthcare providers, schools, and community partners.

Key Responsibilities

Operational Excellence

  • Lead the daily operations of the center, ensuring everything runs like clockwork.
  • Optimize therapy schedules to maximize capacity and reduce wait times.
  • Maintain a well-equipped, safe, and compliant facility at all times.
  • Implement quality assurance processes to deliver exceptional care consistently.

Strategic Growth

  • Develop and execute strategies to expand the client base and boost revenue.
  • Cultivate partnerships with pediatricians, schools, childcare centers, and community organizations.
  • Collaborate with the marketing team to roll out impactful campaigns and outreach programs.
  • Stay ahead of market trends and identify opportunities for new services and expansion.

Leadership & Team Development

  • Supervise, mentor, and inspire administrative and non-clinical staff.
  • Partner with HR to hire and retain top talent.
  • Conduct regular team meetings to ensure alignment, motivation, and operational success.
  • Monitor performance and invest in professional growth plans for your team.

Client Experience

  • Serve as the go-to person for families—addressing needs, concerns, and feedback.
  • Ensure smooth communication for scheduling, billing, and service updates.
  • Implement strategies to boost client satisfaction and retention.

What We're Looking For

  • Bachelor's Degree in Business, Finance, Administration, or related field (preferred).
  • 3–5 years of experience in operations and business development within a medical or healthcare facility.
  • Proven track record of managing teams and driving operational and revenue growth.
  • Strong relationship-building skills with the ability to engage with community partners and referral sources.

What's In It For You

  • Competitive salary.
  • The chance to lead a center that directly impacts lives every single day.
  • A collaborative and supportive work environment where your ideas matter.
  • Opportunities for growth and leadership in a rapidly expanding organization.

This is more than a job—it's a mission. If you're ready to combine your operational expertise with your passion for making a difference, we'd love to meet you.

Apply today and help us shape brighter futures

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