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Social Media Marketing Intern

2 weeks ago

Mumbai, Maharashtra, India Gen S Life Full time ₹ 90,000 - ₹ 1,80,000 per year

Company Description

Gen S Life is a vibrant, community-driven platform dedicated to empowering the senior generation. We create engaging experiences, meaningful conversations, and opportunities that simplify life for seniors. Through events, digital content, and innovative campaigns, Gen S Life is breaking age-related stereotypes and building a space where seniors feel connected, valued, and celebrated.

Key Responsibilities

  • WhatsApp Management
    : Handle chats, broadcast lists, inquiries, and member interactions.
  • Digital & Social Media Engagement
    : Manage and coordinate campaigns across all platforms:
  • Instagram
  • Facebook
  • WhatsApp
  • LinkedIn
  • YouTube
  • Play Store (ratings & reviews)
  • Online Reputation Management (ORM)
    :
  • Be the
    sole owner
    of ORM across all platforms.
  • Monitor and respond promptly to comments, reviews, queries, and feedback.
  • Track
    Google Play Store reviews
    , respond, and
    showcase rating/feedback trends
    .
  • Lead Management & Conversions
    :
  • Capture leads generated via ORM and campaigns.
  • Ensure every lead is
    followed up, out called, and converted into subscriptions/ business
    with timely reminders.
  • Campaign Support
    : Assist in planning, coordinating, and executing campaigns with the marketing team.
  • Data & Reporting
    : Maintain Excel reports to track ORM logs, lead conversion outcomes, and Play Store/social media feedback trends.
  • Day-to-Day Support
    : Help with the smooth functioning of the marketing and customer relations team.

Requirements

  • Fluent in English (spoken & written).
  • Basic to intermediate MS Excel skills (data entry, reporting, tracking).
  • Familiarity with digital platforms: Instagram, Facebook, WhatsApp, LinkedIn, YouTube, X, Google Business, Google Play Store, Email.
  • Understanding of ORM and online engagement best practices.
  • Strong communication, coordination, and organizational skills.
  • Detail-oriented, proactive, and eager to learn in a fast-paced environment.

Stipend

₹15,000 / month

Perks & Benefits

  • Flexible working hours.
  • Friendly, casual, and collaborative work environment.
  • Hands-on learning in
    social media, marketing, and digital engagement
    .
  • Independent ownership of ORM, Play Store reputation, and lead conversions.
  • Real-time exposure to campaign management and senior community building