Retention Executive

3 days ago

Noida, Uttar Pradesh, India Equentis Wealth Advisory Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Title: Sales Wealth Counsellor (Pullback)

Reports To: Senior Manager Renewals / Pullback

Summary

Sales Wealth Counsellor (Pullback) is a person who is bestowed with the responsibility of wealth creation using disciplined ways of investing in equities of existing clients who have discontinued our services for some reason. She/he is responsible to interact with existing customers for renewing or upgrading their subscription in order to continue their association with the company for long term. The role demands aggressive character, unique selling techniques, clever persuading skills and a thorough understanding of the company's offerings.

Company profile:

A fast-growing SEBI registered Fintech with 1 Mn+ registered users on the path to becoming a unicorn by 2024. With a team size of 500+ and growing, centres across Delhi, Mumbai, Bangalore & Pune we are ramping up aggressively for the exciting next phase of growth.

Website :

Broader Role/Responsibilities :

  • Reactivate expired clients by renewing their subscription through our products offerings in line with their investment goals
  • Probe, Identify and Create opportunities by interacting with existing customers with the emphasis on our product offerings and highlight the importance of wealth creation in the long term
  • Proactively follow-up, build client relationship and Reactivate expired leads who have lost association with equentis.
  • Reach maximum clients each day and rebuild healthy business relationship with them to rebuild confidence and ensure continuity
  • Making minimum 100 to 120 calls per day and deliver Talk-Talk time as per business productivity benchmark and standards
  • Consistently maintain the Conversion Rate % at the expected standards by Reactivating the expired subscribers
    • Deliver Daily productivity and Conversion goal as per the business requirements (KPI)

Requirements

  • Graduate (Mandatory)
  • At least 2-3 years working in Hardcore Sales profile, Collections Background, Finance Sales, Product cross sell/up-sell experience from Telemarketing/Tele-calling in BPO will be considered
  • Sales Experience in Equity/ BFSI / Finance sector will be added advantage
  • At least 2-3 years working within a sales environment preferably in a proactive telemarketing role.
  • Excellent Communication Skills with Telephonic Etiquettes(Written & Verbal)
  • Fluency in English & Hindi is must
  • Passionate personality, Aggressive in nature, Result Oriented, & Punctual in all aspects
  • Takes complete ownership of retaining every existing client and is innovative to excel the odds
  • Be proactive in taking up additional responsibilities
  • Is flexible and ready to extend shift hours in need of business requirements and deliverables

Office Address :

Office No.103, 1st Floor, H-32, Syadwad Building, Noida, Sector 63

  • Head Of Employee Retention And Referral

    3 days ago

    Noida, Uttar Pradesh, India ICCS -Business Process Management Company Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionICCS is a leading BPM and CX transformation partner, helping organizations scale through AI-powered, human-led solutions. We blend automation with empathy to enhance every stage of the customer journey, from intelligent voicebots and predictive analytics to end-to-end sales and collections optimization. Our systems are designed for speed,...

  • Retention Marketing Specialist-D2C Skin Care

    3 days ago

    Noida, Uttar Pradesh, India SEREKO Full time ₹ 4,80,000 - ₹ 5,40,000 per year

    About the CompanySush Essentials Pvt. Ltd. (SEREKO) is incorporated start-up company from Noida, seeking to get into the Holistic Wellness space. The Company's purpose is to build a complete wellness portfolio eventually. SEREKO is India's 1st Psychodermatology brand that with its unique bend that aims to reverse the effects of Mental stress on the Skin. The...

  • Retention/ Renewal Executive I 99 acres I Noida

    3 days ago

    Noida, Uttar Pradesh, India Info Edge Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Virtual Drive for Retention/ Renewal ExecutiveAbout Info EdgeInfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms....

  • Hiring #CCV Executive

    3 days ago

    Noida, Uttar Pradesh, India Sharda Consultancy Services Full time ₹ 55,000 per year

    We need CCV Executive / Retention Executive / Customer service / QASkills - Strong Sales and Customer Verification Back groundShould have 1to 2 years of experienceSalary - 55kNight shiftLocation - Noida5 Days workingCall HR Shabana

  • Business Development Executive

    3 days ago

    Greater Noida, Uttar Pradesh, India Creative Edit Studio Full time US$ 60,000 - US$ 1,20,000 per year

    Responsibilities:* Generate leads through email campaigns & networking events* Manage client relationships for retention & growth* Meet revenue targets through strategic planning & executionAnnual bonus

  • Strategic Customer Growth Leader

    7 days ago

    Noida, Uttar Pradesh, India beBeeExpansion Full time ₹ 45,00,000 - ₹ 60,00,000

    Customer SuccessJob DescriptionAs a key leader in customer success, you will drive business growth by fostering strong relationships with our clients. Your expertise in customer retention and expansion strategies will help us achieve predictable business outcomes.You will work closely with cross-functional teams to develop tailored solutions that meet the...

  • Sales & Customer Retention Executive

    4 days ago

    Noida, Uttar Pradesh, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878

    Key Responsibilities:The role forms part of a national team with core accountability of regaining lost customers across India.Developing prospects and sales pipelines requires maintaining daily inputs amongst pre-identified data sets provided by the organization.Able to engage in active listening and comprehend business contexts of clients.Effective...

  • Telesales Executive

    3 days ago

    Noida, Uttar Pradesh, India Lento Industries Private Limited Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionFounded in 2015, Lento Industries Private Limited is a leading solar product manufacturer in India, specializing in B2B solar solutions. We supply solar inverters, batteries, and panels to over 20 countries. Lento offers OEM and private labeling, high-quality solar solutions, and scalable options for distributors. Our global reach includes...

  • Marketing Strategist

    3 days ago

    Noida, Uttar Pradesh, India beBeeDigital Full time ₹ 16,00,000 - ₹ 17,00,000

    Senior Digital Marketing ManagerWe are seeking a highly skilled Senior Digital Marketing Manager to lead our digital marketing efforts and drive growth through performance, retention, influencer, affiliate, and email marketing.The ideal candidate will have a strong background in digital marketing with experience in brand growth via digital channels.Key...

  • Senior Digital Marketing Executive

    2 days ago

    Noida, Uttar Pradesh, India beBeeDigital Full time ₹ 15,00,000 - ₹ 28,00,000

    Digital Growth StrategistThe role involves driving business growth through digital channels. The ideal candidate will have expertise in creating and executing digital strategies across various platforms, including social media, search engines, and email marketing.Responsibilities:Develop and implement a comprehensive digital strategy to increase brand...