Infrastructure Analyst, MIcrosoft Team Admin

6 days ago

Bengaluru, Karnataka, India RBS Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Join us as an Infrastructure Analyst

  • Hone your analytical skills as you provide support to ensure the operational health of the platform, covering all aspects of service, risk, cost and people
  • You'll be supporting the platforms' operational stability and technology performance, including maintaining any system's utilities and tools provided by the platform
  • This is an opportunity to learn a variety of new skills in a constantly evolving environment, working closely with feature teams to continuously enhance your development
  • We're offering this role at associate vice president level
What you'll do

As an Infrastructure Analyst, you'll be providing input to and supporting the team's activities to make sure that the platform integrity is maintained in line with technical roadmaps, while supporting change demands from domains or centres of excellence. You'll be supporting the delivery of a robust production management service for relevant infrastructure platforms.

In addition, you'll be contributing to the delivery of customer outcomes, innovation and early learning by contributing to test products and services to identify early on if they are viable and deliver the desired outcomes.

Your role will involve:

  • Contributing to the platform risk culture, making sure that risks are discussed and understood at every step, and effectively collaborating to mitigate risk
  • Contributing to the planning and execution of work within the platform and the timely servicing of feature development requests from cross platform initiatives, and supporting the delivery of regulatory reporting
  • Participating and seeking out opportunities to simplify the platform infrastructure, architecture, services and customer solutions, guarding against introducing new complexity
  • Building relationships with platform, domain and relevant cross-domain stakeholders
  • Making sure that controls are applied and constantly reviewed, primarily against SOX, to ensure full compliance to all our policies and regulatory obligations
The skills you'll need

To succeed in this role, you'll need to be a very capable communicator with the ability to communicate complex technical concepts clearly to colleagues, including management level. You'll need a solid background working in an Agile or DevOps environment with continuous delivery and continuous integration.

We'll also look to you to demonstrate:

  • Proven experience of at leat 8 years with Microsoft Teams Admin Center.
  • Strong understanding of Call Quality Dashboard (CQD) and its insights
  • Working knowledge of Teams Phone System, Direct Routing, and Calling Plans.
  • Basic proficiency in PowerShell for automation and troubleshooting within Teams/M365.
  • Familiarity with network fundamentals (latency, jitter, packet loss) impacting VoIP and meeting quality
  • Hands-on exposure to Microsoft Teams Rooms setup and lifecycle management.
  • Excellent communication skills and ability to engage effectively with end users.

Hours

45

Job Posting Closing Date:

30/09/2025

  • Infrastructure Analyst

    5 days ago

    Bengaluru, Karnataka, India NatWest Group Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Infrastructure Analyst, MIcrosoft Team Admin Join us as an Infrastructure AnalystHone your analytical skills as you provide support to ensure the operational health of the platform, covering all aspects of service, risk, cost and people You'll be supporting the platforms' operational stability and technology performance, including maintaining any...

  • Infrastructure Analyst

    24 hours ago

    Bengaluru, Karnataka, India NatWest Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Infrastructure Analyst, Linux Admin Join us as an Infrastructure Analyst, Linux AdminHone your analytical skills as you provide support to ensure the operational health of the platform, covering all aspects of service, risk, cost and people You'll be supporting the platforms' operational stability and technology performance, including maintaining any...

  • Infrastructure Analyst, Linux Admin

    1 day ago

    Bengaluru, Karnataka, India RBS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join us as an Infrastructure Analyst, Linux AdminHone your analytical skills as you provide support to ensure the operational health of the platform, covering all aspects of service, risk, cost and peopleYou'll be supporting the platforms' operational stability and technology performance, including maintaining any system's utilities and tools provided by the...

  • Infrastructure Analyst, Linux Admin

    1 day ago

    Bengaluru, Karnataka, India NatWest Group Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Join us as an Infrastructure Analyst, Linux AdminHone your analytical skills as you provide support to ensure the operational health of the platform, covering all aspects of service, risk, cost and peopleYou'll be supporting the platforms' operational stability and technology performance, including maintaining any system's utilities and tools provided by the...

  • Microsoft Teams Rooms Administrator

    2 weeks ago

    Bengaluru, Karnataka, India Acesoft Labs Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Hi all,We're Hiring: Microsoft Teams Rooms (MTR) AdministratorLocation: BangaloreExperience: 6 - 8 YearsNotice Period: Immediate 15 DaysEmail: Call: Are you an expert in Microsoft Teams Rooms, Intune, and Microsoft 365 Voice solutions? Were looking for a dynamic MTR Administrator to join our fast-paced, global IT team.Roles & Responsibilities:Microsoft Teams...

  • Software Development Engineer II

    4 days ago

    Bengaluru, Karnataka, India Microsoft Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the TeamThe Teams Admin Center (TAC) is the central command console for IT administrators managing Microsoft Teams across enterprises. Our mission is to simplify, scale, and secure admin experiences for global ITPro customers. We're building next-gen UI platforms, policy management tools, and AI-powered copilots that empower IT admins to configure,...

  • Software Engineer II

    4 days ago

    Bengaluru, Karnataka, India Microsoft Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    The Teams Admin Center (TAC) is the central command console for IT administrators managing Microsoft Teams across enterprises. Our mission is to simplify, scale, and secure admin experiences for global ITPro customers. We're building next-gen UI platforms, policy management tools, and AI-powered copilots that empower IT admins to configure, manage, and...

  • Admin Executive

    2 weeks ago

    Bengaluru, Karnataka, India Team Pumpkin Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Overview:The Admin Executive will be an integral part of our team, ensuring smooth day-to-day operations of the office and supporting various administrative functions. This role requires a proactive, organized individual who thrives in a dynamic environment. The Admin Executive will assist with office management, employee support, communication, and...

  • Senior Software Engineer

    4 days ago

    Bengaluru, Karnataka, India Microsoft Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. We are committed to building technology that transforms the way people work, collaborate, and connect.  Microsoft Teams is a leading platform for hybrid work, powering collaboration, meetings, and productivity for organizations worldwide. The Admin...

  • Principal Group Engineering Manager

    6 days ago

    Bengaluru, Karnataka, India Microsoft Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Microsoft Teams stands as the central hub for collaboration within Office 365, seamlessly integrating people, content, and tools to enhance team engagement and effectiveness. At the heart of Microsoft's commitment to modern work, life, and education, Teams represents the company's fastest-growing product, boasting an impressive user base of over 350 million...