Quality Assurance Manager

Job Description: We're seeking an experienced quality assurance manager to join our team into electronic manufacturing services division. In this role, you will manage our QA team, Develop QA strategies, and ensure that our products meet the highest quality standards. You will work closely with cross-functional teams, and ensure that our products are delivered on time and within specifications.

The ideal candidate has extensive experience in quality assurance management, a strong understanding of industry standards, and leadership skills to guide a team in achieving excellence. If you are passionate about driving quality assurance and improvement and maintaining high standards in product delivery, we encourage you to apply. We offer competitive compensation, comprehensive benefits, and a dynamic work environment.

Objectives of this role

Leading and managing the QA team in the development, implementation, and execution of quality assurance processes and strategies. Developing and enforcing quality standards and procedures, ensuring all team members follow them to achieve First Time

Right. Monitoring and analysing key quality assurance metrics to track product performance and identify areas for improvement. Working closely with product development, engineering, and operations teams to ensure that quality standards are integrated into the product lifecycle to achieve Zero Defects.

Establishing and maintaining a strong communication channel with other departments to ensure quality expectations are met throughout the NPD.NPI and Production Process. Developing and maintaining quality assurance documentation, including test plans, reports, and defect tracking records. Conducting root cause analysis of quality issues and implementing corrective actions to prevent recurrence.

Providing leadership, training, and development opportunities to QA staff to enhance team skills and performance. Your tasks

Oversee and coordinate the daily operations of the QA department, ensuring all activities align with business goals and customer requirements. Lead the development and execution of quality assurance plans for NPD, NPI and Mass Production to achieve Zero Defects. Perform risk assessments and ensure quality risks are mitigated throughout the product life cycle.

Monitor defect trends, and product performance, providing status updates to senior management. Ensure compliance with regulatory standards, industry best practices, and company policies regarding quality assurance processes. Collaborate with engineering, product management, and customer support teams to gather feedback and improve product quality.

Conduct periodic team performance reviews, offer constructive feedback, and implement continuous improvement initiatives. Ensure all product releases meet defined quality criteria before they are launched to customers. Assist in the identification and implementation of new tools and technologies to enhance the quality assurance processes.

Manage and mentor the QA team, fostering a collaborative and results-driven environment. Stay updated on industry trends, new quality management methodologies, and regulatory changes that affect product quality. Required skills and qualificationsA Bachelor's degree in Engineering, Quality Management, or a related field.

Demonstrable experience as a QA Manager, QA Lead, or similar role, with years in quality assurance (QA). Strong exposure of New Product Development/ Introduction and quality assurance processes.

Hands on experience in leading organisation Zero Defects ProgramStrong exposure to Advanced Quality Planning and PPAP.Proven experience managing QA teams, including training, performance management, and team development. In-depth knowledge of quality assurance methodologies, tools, and frameworks. Excellent leadership skills with the ability to motivate and inspire a team to achieve quality objectives.

Strong analytical and problem-solving abilities with attention to detail. Excellent communication skills, both written and verbal, with the ability to present complex information to various stakeholders. Strong organisational and project management skills with the ability to manage multiple priorities simultaneously.

Preferred skills and qualifications

Master's degree in Quality Management or a related field preferred.Relevant certification in Quality Management (Six Sigma, ISO 9001, NPD/NPI).Experience in EMS Contract Manufacturing.6 Sigma Black Belt