Salesman

Role Overview:

The Salesman is responsible for assisting customers in selecting products, maintaining stock display, ensuring cleanliness in the assigned section, and achieving sales targets while delivering excellent customer service.

Key Responsibilities:

• Customer Service:
• Greet customers and assist them in locating and choosing products.
• Provide product knowledge and suggestions to improve customer experience.
• Handle customer queries, complaints, and returns politely and efficiently.
• Sales & Merchandising:
• Ensure shelves are well-stocked, clean, and properly labeled.
• Monitor expiry dates, damaged items, and report discrepancies.
• Arrange stock according to FIFO (First In, First Out).
• Upsell and cross-sell products to increase basket value.
• Inventory & Stock Management:
• Assist in stock receiving, checking, and tagging.
• Conduct regular stock counts and report shortages.
• Coordinate with the store supervisor for replenishment.
• Operational Duties:
• Maintain cleanliness and hygiene in the assigned section.
• Follow store policies, safety standards, and loss-prevention procedures.
• Support in promotions, offers, and seasonal displays.

Requirements:

• Education: SSLC/+2 or equivalent (Degree preferred).
• Experience: 1–2 years of sales/retail experience (supermarket experience is an advantage).
• Skills:
• Strong communication and interpersonal skills.
• Basic product knowledge in FMCG and grocery items.
• Ability to handle customers politely and efficiently.
• Flexibility to work in shifts, weekends, and holidays.

Key Attributes:

• Customer-first attitude.
• Positive, energetic, and well-groomed personality.
• Team player with the ability to multitask.
• Honest, reliable, and punctual.

Job Type: Full-time

Work Location: In person