IBM ACE +MQ Integration Admin

The primary purpose of this role is to support the IT Business in managing Integration solutions comprised of both proprietary and open-source components, including provisioning, configuring, deploying, maintaining, supporting,and optimizing key functional areas, particularly the AAL Integration Services

Support the Integration based applications and middleware, including performing triage for issues, root cause analysis, BAU and project requirements and implementation, API management and integration environment security, monitoring and performance analysis.

Requirements :

• Administrate, support and manage the ACE12.x,IIBv10.x, IBM MQ 9.x, IBM MQFTE v9.x,Datapower and Rabbit MQ, as well as other open-source messaging and integration applications.

• Implement and manage secure file transfer within Company's internally and liaise effectively with external partners.

• Act as technical lead for high demanding and agile project and initiatives in the integration space.

• Support all non-production and production / DR environment and apply trouble shooting techniques for production issues.

• Collaborate with Infrastructure Architects, developers, vendors and/or external partners to support, and provide feedback on, integration designs and requirements analysis.

• Install, configure, secure, deploy, maintain and automate integration systems and project documentation.

• Provide 24/7 on-call support as required, during monthly releases and out of cycle deployments.

• Perform monitoring and troubleshooting via tools, such as Dynatrace and Splunk.

• Advanced knowledge of Integration technologies.

• Extensive experience in Unix scripting.

• Ability to make independent as well as collaborative decisions during expected or unexpected situations and ability to priorities and execute tasks in a high-pressure environment.

• Experience working in a team-oriented, collaborative environment.

• Excellent written and verbal communication skills and ability to draft and maintain business documentation.

• Exceptional knowledge of service and application infrastructure delivery.

• Demonstrated record of adhering to service level agreements.

• Willingness and flexibility to work outside of standard office hours, and on weekends as required.

Skills/Specific Tasks/Activities performed:

People
• Adhere to Diversity and Inclusion policy and principles and help create an environment of respect, collaboration and inclusion for our colleagues and customers.

• Ensure, so far as reasonably practicable, the health and safety of self, colleagues, contractors and visitors by complying with the due care requirements as per WHS legislation.

Customer
• Understand customer insights and feedback. Act to put the best interests of our customers

Risk & Compliance
• Understand and adhere to all relevant policies and procedures to mitigate risks and compliance issues and take action to identify, report and resolve risks and issues, or

escalate as necessary.

Internal

• Company's Local and Global Teams: Collaboratively work with Company's local and Global Teams.
• Company's Australia Integration Development and Production Support Teams: Collaborate for an aligned approach to objectives.

External

• External Vendors: Work closely with external vendors to resolve major issues by managing the critical issues/tickets raised with them.

Authorities Held:

• Work closely with Tech Leads,project managers, business analysts and end users to deliver software that satisfies customer requirements

• Ensures developed software aligns with approved application / enterprise architecture