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Senior Java Production Support

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Bengaluru Chennai Hyderabad, India E Solutions Full time US$ 90,000 - US$ 1,20,000 per year

Job Description

We are hiring Senior Java L3 Production Support Engineers with strong Java coding expertise and hands-on experience in application/production support. This role involves resolving complex issues, debugging APIs, automating manual tasks, and ensuring system reliability in a 24x7 environment.

Roles & Responsibilities

  • Provide L3 production support for business-critical Java applications.
  • Troubleshoot and resolve complex technical issues, collaborating with cross-functional teams.
  • Debug Java code, APIs, and SQL queries for faster root cause analysis.
  • Automate repetitive manual processes to improve efficiency.
  • Create and maintain runbooks, scripts, and debug tools.
  • Participate in on-call rotations and handle incident escalations from L1/L2 teams.
  • Mentor junior team members and guide them on issue resolution.
  • Drive reliability, scalability, and performance improvements across platforms.

Must Have Skills

  • Strong Java coding and debugging experience.
  • Hands-on L3 Production/Application Support experience.
  • Proficiency in SQL and database troubleshooting.
  • Knowledge of API debugging & integration.
  • Ability to create scripts/debug tooling (Shell/Python preferred).
  • Excellent communication skills with client-facing exposure.