Non Customer Service Healthcare Supervisor-BPS

2 weeks ago


Nagpur, Maharashtra, India Hexaware Technologies Full time

We are looking for a skilled Non Customer Service Healthcare Supervisor to join our team at Hexaware Technologies Ltd. The ideal candidate will have a strong background in healthcare and excellent leadership skills.

Roles and Responsibility

  • Supervise and manage non-customer service healthcare teams to achieve high-quality results.
  • Develop and implement process improvements to increase efficiency and productivity.
  • Collaborate with cross-functional teams to resolve complex issues and enhance customer satisfaction.
  • Analyze data and metrics to identify trends and areas for improvement.
  • Provide guidance and support to team members to ensure they have the necessary resources and training.
  • Foster a culture of excellence and continuous improvement within the team.

JobRequirements

  • Strong knowledge of healthcare operations and management principles.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong analytical and decision-making skills with attention to detail.
  • Experience in supervising and managing teams to achieve high performance goals.
  • Familiarity with industry-specific software and technology is an asset.


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