Lead Scrum Master

Description :

Description Summary of This Role :

- Leads cross-functional teams to provide agile-based project deliverables and facilitates the team's work to accelerate delivery of business value by ensuring adherence to Scrum methodologies and processes.

- Facilitates internal and external communication, removes impediments, and serves as the intermediary between multiple product owners, managers, and team members.

- Using strong communication, facilitates the project team through the Scrum process of Release Planning, Sprint Planning for multiple product owners, Daily Scrums, Sprint Reviews and Retrospectives in a fast paced environment with competing priorities.

- Sets the example for Agile methods based upon the designated principles and ensures they are understood and exercised consistently within the team.

What Part Will You Play ?

- Effectively informs and negotiates with senior management on issues related to the Scrum process.

- Assess patterns of impediments, process challenges and engage team through Retrospective for improvements.

- Guides and develops clear Sprint standards while keeping team engaged and on task.

- Holds team accountable to Scrum values and practices.

- Applies advanced analysis and problem resolution skills to identify root cause to complex sources of impediments.

- Creates a team environment by establishing trust and transparency through collaboration and communication while preserving the Agile culture and restoring confidence.

- Drives a collaborative team environment that fosters creativity and innovation.

- Engages team to make sure stories and other project deliverables to the platform team are of sufficient quality and provided in a timely manner.

- Supports team building and team development by utilizing the abilities and skills of individuals, and fostering a feedback culture.

- Initiates, builds and maintains positive relationships with IT and internal customers to ensure effective completion of project work.

- Drives process measurement automation through tools.

- Creates visibility of progress, roadblocks, risks and process adherence through dashboards/tools to engage team and stakeholders for everyday action.

- Displays broad business and technical knowledge while partnering with development leads for capacity planning and resource allocation in all Agile tools.

- Guards and shields the team(s) from distractions and interruptions from external interferences.

- Promotes continuous team improvement, measures the team and helps the team and individuals measure themselves to be more productive and to produce higher quality products.

- Ensures quality and completeness of the product through unit, integration, and regression capabilities.

- Educates team, project office and management on Agile software principles and practices.

- Has a strong understanding of the overall business and of the business and technical terms presented.

- Uses expert analysis and problem resolution skills to identify complex and infrequent sources of impediments.

- Inspires creative solutions that identify the true source of impediments and demonstrates skills to remove impediments impacting the team.

What Are We Looking For in This Role ?

Minimum Qualifications :

- Bachelor's Degree.

- Degree in a related field of study from an accredited university.

- Additional related TSYS experience may be considered in lieu of a degree.

- Typically Minimum 6 Years Relevant Experience Required.

- Project management experience preferably within an established IT project management office or serving as a project manager for an Information Technology department.

- Minimum of 4 years Agile experience.

- Certified Scrum Master and other Agile project management certifications (CSM, SAFe, PMI-ACP).

Preferred Qualifications :

- Typically Minimum 8 Years Relevant Exp.

- Extensive knowledge of Agile approaches including XP and Kanban.

- Previous experience with Agile tools and techniques including User Stories, ATDD, TDD, Continuous Integration, Continuous Testing and Agile Games.

What Are Our Desired Skills and Capabilities :

- Skills / Knowledge Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways.

- Some barriers to entry exist at this level (e., dept./peer review).

- Job Complexity Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.

- Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.

- Networks with key contacts outside own area of expertise.

- Supervision Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead).

- Communication Has expert communication, collaboration and facilitation skills.

- Managing Multiple Priorities Has expert time management skills to effectively manage competing priorities.

- Highly adaptable to changing environment and priorities.

- Issue Resolution Has expert negotiation and conflict management skills to resolve unusual and complex issues within and external to the team.