Sales Coordinator
2 days ago
Job Description :
The
Sales Co-ordinator
will support the sales team in managing customer relationships, coordinating post-sales activities, and ensuring smooth internal operations. The role focuses on helping the team meet sales targets while enhancing customer satisfaction.
Skills Required
- Good oral and written communication skills
- Customer Support
- Professional email etiquette
- Proficient in
MS Excel and Word - Familiarity with
ERP/SAP
and
MIS reports - Basic knowledge of
material import processes - Understanding of
logistics and material handling - Awareness of
purchase order terms & conditions - Basic understanding of
payment terms, taxation, and invoicing
KRA's
- Sales Support & Coordination
- Facilitate effective communication between the sales team and other departments
- Maintain and update customer information and databases.
- Order Processing & Delivery Coordination
- Ensure timely processing of sales orders.
- Coordinate with the logistics team to manage deliveries and ensure customer satisfaction.
- Act as a point of contact between the sales team, clients, and internal departments.
- Prepare Order Tracking Sheets (OTS), verify margins, and process orders
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