Customer Support Executive

2 days ago


Sahakar Nagar Bengaluru Karnataka, India Accvell Technologies Private Limited Full time ₹ 5,04,000 - ₹ 6,00,000 per year

Job Summary

We are looking for highly dynamic and proactive candidates for the post of Customer Support Executive (Voice and non-voice process).

Responsibilities and Duties

  • Responsible for receiving, considering and responding to all customer inquiries/queries through call /email /chat
  • Ensuring timely and professional responses to all complaints, requests and queries received
  • Research and compilation of answers for informational requests from customers
  • Proper recording and scrutiny of the complaints received
  • Efficient dealing of complaints to completion and enabling satisfaction of customer

Required Experience, Skills and Qualifications

  • Candidate should possess excellent communication skills both verbal and written
  • Ability to work effectively in a team environment
  • Should be proactive, soft spoken, detail oriented, tactful, calm, punctual and disciplined
  • Prior experience in customer service industry will be an added advantage
  • Ready to work on US timings
  • Accent: US Accent preferred

About Company

Accvell Technologies Pvt. Ltd., Bangalore, Karnataka )

Job Type: Full-time

Pay: ₹25, ₹42,000.00 per month

Application Question(s):

  • What is your current CTC?
  • What is your expected CTC?

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Language:

  • English (Required)
  • Spanish (Preferred)

Work Location: In person



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