Telesales
6 days ago
Job Title: Female Patient Counselor
Overview:
We are hiring a female Patient Counselor with good communication skills, basic medical knowledge, and preferably a medical degree. You will be the first point of contact for patients—guiding them, answering questions, and ensuring they feel supported throughout their treatment journey.
Key Responsibilities:
- Talk to patients over phone (incoming and outgoing calls) with care and professionalism.
- Explain medical services, treatments, and procedures in simple terms.
- Keep patient records updated in the CRM system and follow up regularly.
- Build trust and maintain strong relationships with patients.
- Work closely with doctors and medical staff to support patient needs.
- Help patients understand their treatment plans, appointments, and aftercare.
- Answer patient queries clearly and accurately.
Job Types: Full-time, Permanent, Fresher
Pay: ₹10, ₹20,000.00 per month
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