Tata Capital
3 days ago
Job Description:
Job Purpose
· To conduct remote Know Your Customer (KYC) verification process for customers through video calls
Responsibilities
Core Responsibilities:
o To verify the customer's identity and validate their provided documentation during the video call interaction.
o To ensure all customer requests received through the video channel are attended to and closed within TAT
o To ensure compliance with regulatory requirements and company policies throughout the Video KYC Call
o To guide the customer through the entire video call and clarify doubts if any
o Maintain accurate records of KYC verification activities and customer interaction
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