Manager Operations and Client Co-ordination- Manufacturing Industry-Ghatkopar
2 days ago
Job Description:
We have an opening for the post of Manager Operations and Client Co-ordination for a company in the Manufacturing Industry at the Mumbai (Ghatkopar) location.
Job responsibilities :
- Closely working with all the inter-departments and managing general operations.
- Client Co-ordination.
- Client Mailing as per the instruction from the director.
- Sales-related coordination.
- Gather data from all the units (Production, Sales, Logistics, etc.) & keep updated on all matters.
- Filtering emails, highlighting urgent correspondence
- Acting as the first point of contact: dealing with correspondence and phone calls, responding to director calls, emails, or any business inquires.
- Arranging meetings indoor and outdoor with various clients.
- Interact with customer and sales representatives to handle both pre-sales and post-sales
- Handle and resolve customer inquiries/complaints via mail or phone in a timely and accurate manner
- Smartsheet updation.
- Order updates to the customer.
- Monitor Order shipment to ensure on-time delivery to customers
- Maintain database of customer sales orders and invoicing records
Candidate's Profile:
- Experience in Handling clients and operations in the Manufacturing industry.
- Ability to multitask and prioritize tasks.
- Excellent time management skills
- Well-developed organizational skills
- Attention to detail
- Great verbal and written communication skills
- Professional discretion
- Sales or client relationship, the customer-facing prior background is preferred.
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