Apprentice (Customer Support)

4 days ago

Bengaluru, Karnataka, India Fyers Securities Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Information

Date Opened

11/13/2025

Job Type

Apprentice

Industry

Financial Services

State/Province

Karnataka

City

Bengaluru

Zip/Postal Code

560092

Country

India

Job Description

Role Summary:

We are seeking a detail-oriented and enthusiastic On-Call Support Specialist to join our customer support team. This entry-level position is ideal for fresh graduates who have a keen interest in finance and stock trading. You will play a vital role in assisting our clients with their trading inquiries and ensuring a smooth trading experience.

Key Responsibilities:

  • Provide timely and professional support to clients regarding trading inquiries and account management.
  • Ensures trader's satisfaction by resolving problems efficiently and maintaining positive relationships.
  • Document and track client interactions in our support ticketing system.
  • Collaborate with trading and technical teams to escalate complex issues when necessary.
  • Stay updated on market trends and company offerings to provide informed assistance.
  • Ensure compliance with company policies and regulations in all customer interactions.

Requirements:

  • Basic understanding of stock markets and trading concepts.
  • Strong communication and interpersonal skills.
  • Strong analytical skills and attention to detail.
  • Ability to work in a fast-paced and dynamic environment.

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