
Customer Support
1 week ago
- Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility
- Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients
- Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
- Meet call handling quotas and individual and team sales targets
- Gather and analyse client data to identify possible products or services to recommend to management
- Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
- Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
- Follow communication protocols, rules, and policies
Job Type: Full-time
Pay: ₹10, ₹20,000.00 per month
Work Location: In person
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Customer Support Executive
1 week ago
Esplanade, Kolkata, West Bengal, India Work Panda Cooperation LLP Full timeWe are looking for female telecaller who have a minimum of 6 months of experience in the customer support executive field. **Roles & Responsibilities** - Making calls to the customers. - Convincing the customers and scheduling appointment with them. - Taking in the feedback from the customer subsequently. **Eligibility** - She must have at least 6 months...
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Customer Support
1 week ago
Esplanade, Kolkata, West Bengal, India Fresh & Natural Full timeEscalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility - Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients - Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough - Meet call...
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Customer Support Intern
14 hours ago
Kolkata, West Bengal, India Ergode IT Services Pvt. ltd. Full time**Job Overview**: We are looking for a motivated and enthusiastic **Customer Support Intern** to join our team. As a Customer Support Intern, you will assist in delivering exceptional customer service to our clients, helping with inquiries, troubleshooting issues, and providing solutions to ensure a positive customer experience. This internship will provide...
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Customer Support Executive
1 week ago
Kolkata, West Bengal, India edutinker Full time**Requirements and Skills**: Strong working knowledge of the Microsoft Office Suite products **(MS Word and Excel etc.)** - Experience as a Customer Support Specialist or similar CS role - Familiarity with school ERP domain - Experience in using help desk software and remote support tools - Excellent communication and problem-solving skills - Multi-tasking...
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Customer Support Associates
1 week ago
Kolkata, West Bengal, India 10xgrowthaccelerator Full timeWe are hiring **Customer Support Associates** one of India’s leading digital payment platforms. This is an excellent opportunity for fresh graduates to launch their career in customer support. The role involves handling customer queries via both voice and non-voice channels. **Eligibility Criteria** - **Education**: Graduation (must be the highest...
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Customer Support Representative
3 days ago
Kolkata, West Bengal, India Web Stars Full time**Job Title**: Customer Support Representative **(International Process)** **Location**: Sector 5 **Overview**: We are seeking talented individuals to join our team as a Customer Support Representative. In this role, you will play a crucial part in assisting customers with their needs, offering exceptional solutions within a dynamic and rewarding work...
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Customer Support Associate
1 week ago
Kolkata, West Bengal, India Connect Galaxy Full time_**We are Hiring!!!**_ **Designation**: Customer Support Associate **Flipkart Chat Blended Process** **Salary**: 12,700 - 15,300 **Qualification**: Graduate **Experience**: 6moth's - 2 year **Ready to work in 24/7 Shifts** 9 hour's shift 7 1 Rotational week off **Excellent verbal & Written communication skill in English & Hindi** **Should have a...
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Customer Support Representative
2 weeks ago
Kolkata, West Bengal, India Vicom Security Private Limited Full timeRole Title: Customer Support Executive Location: Kolkata Office (Beck Bagan Row) Key Responsibilities: - Guide customers through installation, product usage, and troubleshooting - Provide post-sales assistance, including warranty queries and complaints - Coordinate with the technical/service team for unresolved issues - Excellent command of English,...
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Customer Support Associate
3 days ago
Kolkata, West Bengal, India 10xgrowthaccelerator Full timeWe are hiring **Customer Support Associates** one of India’s leading digital payment platforms. This is an excellent opportunity for fresh graduates to launch their career in customer support. The role involves handling customer queries via both voice and non-voice channels. **Eligibility Criteria** - **Education**: Graduation (must be the highest...
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Customer Support Executive
1 week ago
Kolkata, West Bengal, India KocharTech Full timeJob Role: As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods. **Job Description**: - Provide accurate, valid and complete information by using the right methods/tools - Maintaining a positive,...