
Customer Support
1 week ago
- Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility
- Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients
- Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
- Meet call handling quotas and individual and team sales targets
- Gather and analyse client data to identify possible products or services to recommend to management
- Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
- Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
- Follow communication protocols, rules, and policies
Job Type: Full-time
Pay: ₹10, ₹20,000.00 per month
Work Location: In person
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Experienced Customer Support
1 week ago
Esplanade, Kolkata, West Bengal, India Work Strive Full time**Urgent Opening** Requirement for Sr. **Customer Support Executive** **Process**: - Real Estate Project Management **Responsibility**: - Customer Assistance - Dialing Leads - Booking Appointments - Take Feedbacks - Resolve Queries **Skills Required**: - Good Communication - Convincing & Consulting - English Fluency **Fix salary - 11,000 - 16,500/-...
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Customer Support Executive
11 hours ago
Esplanade, Kolkata, West Bengal, India Work Panda Cooperation LLP Full timeWe are looking for female telecaller who have a minimum of 6 months of experience in the customer support executive field. **Roles & Responsibilities** - Making calls to the customers. - Convincing the customers and scheduling appointment with them. - Taking in the feedback from the customer subsequently. **Eligibility** - She must have at least 6 months...
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Customer Support Associate
2 weeks ago
Kolkata, West Bengal, India MoSahaya Full timeDesignation Associate Customer Support Job Profile Customer support advisor will be responsible for customer service and handling Product related enquires after Sales from the customer end. Provide and share information with customer by leveraging available tools and information. Via Call Support Experience - Fresher & experienced both can apply. Education...
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Customer Support Associate
2 weeks ago
Kolkata, West Bengal, India Mosahay Full timeJob Description: Customer Support Executive Position: Customer Support Executive Process: Voice Process Location: Kolkata, West Bengal Shift: Rotational Day Shift (6 days working + 1 day off) Language Proficiency: Fluent in English and Odia, or Assamese **Salary**: Competitive: 2.50 LPA to 3.00 LPA (based on experience and...
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Customer Support Executive
1 week ago
Kolkata, West Bengal, India edutinker Full time**Requirements and Skills**: Strong working knowledge of the Microsoft Office Suite products **(MS Word and Excel etc.)** - Experience as a Customer Support Specialist or similar CS role - Familiarity with school ERP domain - Experience in using help desk software and remote support tools - Excellent communication and problem-solving skills - Multi-tasking...
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Customer Support
3 weeks ago
Esplanade, India NZ Fresh Full timeEscalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough Meet call...
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Customer Support Associates
12 hours ago
Kolkata, West Bengal, India 10xgrowthaccelerator Full timeWe are hiring **Customer Support Associates** one of India’s leading digital payment platforms. This is an excellent opportunity for fresh graduates to launch their career in customer support. The role involves handling customer queries via both voice and non-voice channels. **Eligibility Criteria** - **Education**: Graduation (must be the highest...
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Customer Support Representative
1 week ago
Kolkata, West Bengal, India Innover Full time**Job Information**: Date Opened - 01/14/2025 Job Type - Full time Industry - IT Services State/Province - Kolkata Zip/Postal Code - 700012 City - Kolkata Country - India **About Us**: Take a look at how each of our studios represents deep pockets of expertise and delivers on the promise of data-driven, connected enterprises. - Responding to customer...
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Customer Support Associate
12 hours ago
Kolkata, West Bengal, India Connect Galaxy Full time_**We are Hiring!!!**_ **Designation**: Customer Support Associate **Flipkart Chat Blended Process** **Salary**: 12,700 - 15,300 **Qualification**: Graduate **Experience**: 6moth's - 2 year **Ready to work in 24/7 Shifts** 9 hour's shift 7 1 Rotational week off **Excellent verbal & Written communication skill in English & Hindi** **Should have a...
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Customer Support Executive
12 hours ago
Kolkata, West Bengal, India KocharTech Full timeJob Role: As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods. **Job Description**: - Provide accurate, valid and complete information by using the right methods/tools - Maintaining a positive,...