Technical Program Manager
2 weeks ago
Responsibilities
- Communicate effectively to keep all the stakeholders (internal & customer) informed of the progress of the engagement, issues, blockers, successes, and impact to drive adoption & realize value
- Proactively manage and resolve risks, issues, and dependencies across multiple workstreams.
- Define and track KPIs/OKRs to measure project outcomes, present progress to stakeholders and senior leadership.
- Build and execute effective stakeholder management and governance plans, ensuring transparency and alignment.
- Prepare and deliver executive-level presentations and status updates to senior leadership.
- Champion continuous improvement in project delivery practices, tools, and methodologies.
- Lead the team as a Scrum Master, facilitating Agile rituals and promoting best practices
- Collaborate with the team to manage ADO boards and maintain accurate documentation
- Partner with the product manager to prioritize and refine the backlog effectively
- Empower the team to achieve objectives and deliver results through strong leadership
Requirements
- Bachelor's degree in engineering or MBA from a Tier 1 or Tier 2 business school.
- Overall exp – 15-20 years in IT & Min 7 years exp as Program Manager/Delivery Manager handling multiple projects & well versed with Program management & Delivery process.
- Strong leadership, organizational, and communication skills.
- Exp working in Agile – Scrum, Kanban & usage of Agile tools.
- Strong stakeholder engagement skills with proven ability to influence senior executives.
- Exceptional communication, problem-solving, and presentation skills.
- Experience in planning, scheduling, risk & people management process.
- Proactively manage and resolve risks, issues, and dependencies across multiple workstreams.
- Ability to navigate ambiguity and create clarity for the team.
- PMP or Prince2 certification.
Good To Have
- Technical background with hands on experience in backend and frontend application development or ETL/data engineering, along with a good understanding of data flows, data quality, and integration challenges.
- Good knowledge of CI/CD pipelines, unit testing, and code review practices.
- Familiarity with testing processes and managing development workflows.
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